I sent an inquiry on a 2018 Land Rover that I wanted to surprise my wife with. I received an immediate phone call from Kendel Jackson(funny his name is like the wine). I told him exactly what I was looking for and they happened to have it in stock. When I arrived later in the evening, Kendel had the car sat aside, and ready for an immediate drive, no waiting. This is my 4th Range Rover purchase in the past three years, so I was fairly familiar with them, yet he was able to show me a few things I had no idea about. Finished the deal, went to finance, which I wasn't too impressed with. I am a 820 credit rating, and the best rate they could offer was 4%. I ended putting a deposit on the car to hold it overnight while I got financing setup through my credit union. Other than finance, it was my best purchase. See you in 12 months!!