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Monaco Ford of Niantic
Niantic, CT
37 Reviews
Monaco Ford is committed to providing a compelling consumer experience through an honest and welcoming approach by valuing the needs of everyone who walks through the doors, in person or online. For the past 100 years, the Monaco family values of integrity, philanthropy, and trust have been instilled within the team to provide a consumer and community-first approach, enriching the dealership, Niantic, and its surrounding communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 37 reviews
April 30, 2026
always excellent courtesy and service, a pleasure to do business with, always a repeat customer business with, always a repeat customer More
by Doug
April 17, 2026
They were curious, efficient, and thorough. They made getting service pleasant and enjoyable. I will use them in the future They made getting service pleasant and enjoyable. I will use them in the future More
by Robert.igobob
December 23, 2025
The front office staff: Blake, co-owner, Brian, sales manager; Brianna, sales consultant, and Jacob, finance manager were all fantastic and transparent to work with throughout the order processes and del manager; Brianna, sales consultant, and Jacob, finance manager were all fantastic and transparent to work with throughout the order processes and delivery of my 2026 Mustang GT. I don’t buy new cars very often, but this was the best sales transaction I have ever experienced. More
by Yank05
Employees Worked With
Brianna
October 08, 2025
The personnel I dealt with were very knowledgeable, friendly, caring and concerned about my needs and wishes for a new vehicle. I was delat with in a professional manner throughout the process and am c friendly, caring and concerned about my needs and wishes for a new vehicle. I was delat with in a professional manner throughout the process and am completely satisfied with the purchase of my new Ford. More
by Doug
Employees Worked With
Daelon Morgan, Micheal Hitchery, Jason Knapp
May 28, 2025
Our salesman was Chris Rock and he was very helpful and very knowledgeable about the car.We were pleased with how he handled the vehicle very knowledgeable about the car.We were pleased with how he handled the vehicle More
by ddec1
Employees Worked With
I don’t remember the name of them 😢
May 22, 2025
Monaco Ford always has a great selection of vehicles on hand. Sales staff and service staff are always friendly and helpful. The mechanics are top shelf. hand. Sales staff and service staff are always friendly and helpful. The mechanics are top shelf. More
by VLSL
Employees Worked With
Greg and Kim and Matt
March 17, 2025
Mike gave my a thorough test of the same model Mach E I planned on buying. Then they found one with exact features I wanted at another dealer and quickly got that one for me. planned on buying. Then they found one with exact features I wanted at another dealer and quickly got that one for me. More
by RHAYFORD
Employees Worked With
mike hitchery, Brian DiMartino
October 05, 2024
It was a very pleasant experience at the dealership. Very informative about the truck I purchased along with a very smooth purchasing process. I highly recommend this dealership to other potential buyer Very informative about the truck I purchased along with a very smooth purchasing process. I highly recommend this dealership to other potential buyers looking for a vehicle. More
by pemonteiro
Employees Worked With
