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Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

Monroe, MI

4.5
105 Reviews

105 Reviews of Monroe Chrysler Dodge Jeep Ram Superstore - Service Center

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August 21, 2017

Airbag recall work. I like the Monroe Superstore. Jeremy Jenning's is a friend of mine and a great new car sales person. I would recommend seeing him and if you think abo More

by sprays911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. Wish I did. I don't recommend him.
August 15, 2017

They do NOT Stand Behind Their Service. The latest incident - they replaced the engine about three months ago. Work requirements meant I had to leave the vehicle parked for about a third of More

by JeepCommander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
October 06, 2016

Terry the auto Mechanic does great job!! Terry the auto Mechanic does great job. He check my van and found cracked rotor and replaced it! They have always been spot on!! I will go back again! More

by caralyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry & Glenda
March 11, 2016

Disrespected. VERY POOR service!!! I have been LAUGHED at and TALKED DOWN to by the general manager! She did NOT listen to what I had to say, and she did not CARE o More

by kveal01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt, general manager Glenda.
February 12, 2016

Fixed the reason I brought it in!! When I brought it in I knew what the problem was because I scanned the computer. I told my mechanic, because I have gone there since it was new. They More

by caralyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave from service
August 05, 2015

2 visits to your repair shop. A few weeks ago I brought my 2015 200S in for an oil change. I talked to the man at the 3rd desk, I don't know his name but he was a rude when I told More

by Scouts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get first mans name. 2nd visit was Shawna.
July 10, 2014

Ram 3500 Recall Service My Ram 3500 is a Business Link vehicle. A Monroe Dodge representative came to my place of business, left a 2014 loaner vehicle for my use (it is nice More

by jimrogo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in partss, and Greg Bonndy ..Business Link
September 17, 2013

Best place around to get my 2007 Sprinter worked on terry is the best with 541514 miles on it ( yes that's RIGHT 541514 ) miles he keeps it going have driven 393 miles from Corbin KY just to have Terry More

by bill9888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Terry
March 29, 2013

From the purchase of this vehicle, the dealer has refused to fix the swaying issue, the last visit we learned that suddenly we have a $100 deductible that never was in place at the previous 7 visits. More

by KellyGilsonSweeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glenda
November 19, 2012

Staff is very friendly and helpful. They notified me as soon as my vehicle is finished and the price matched the estimate. I also appreciate the shuttle service. More

by Parran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda
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