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Montrose Kia

Sheffield, OH

Overview
Employees
Reviews
Vehicles
4.6
1,226 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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Showing 1,226 reviews

March 30, 2026

I was charged for 2 diagnostics for what i was told was 2 different issues which ended up being the same issue with no explanation More

by deediddy74
Recommend Dealer
No
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March 29, 2026

The guy that checked me in was so kind, communicative and helpful Helpful, effecient and will come back for future services More

by Marissa McCord
Recommend Dealer
Yes
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Mar 29, 2026 -

Montrose Kia responded

We appreciate your feedback about our service check-in team. It’s great to know our staff was communicative, helpful, and kept the process efficient while servicing your Kia Sorento. We look forward to welcoming you back for future service. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

March 29, 2026

Rachel is so professional She explains what will the tecks be doing to my car and approximately how long the wait is More

by stinger
Recommend Dealer
Yes
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Mar 29, 2026 -

Montrose Kia responded

We’re pleased to hear our service team clearly outlined the technician’s tasks and wait time. We understand knowing the details helps you plan your day. Thank you for choosing us for your Kia service and for the five-star review. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

March 28, 2026

Very good, timely, accommodating, personable, and professional I will definitely go back and refer others More

by WILSONMANGELA
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Mar 28, 2026 -

Montrose Kia responded

We appreciate you noting our timely, accommodating, and professional service. It’s wonderful to know you’ll return for your Kia and recommend us to others. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

March 28, 2026

Jennifer was great helping me schedule and follow up. I feel like a was taking Toms head off and he had other things to do. More

by ABBEDMB2001
Recommend Dealer
Yes
Employees Worked With
Jennifer and Tom
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March 28, 2026

Brought my Kia in for recall. Service said it would take 1 hr. It took 2 hrs. I waited in the showroom for this time and not one person (especially a salesperson) spoke to me. I w More

by cbailey42
Recommend Dealer
No
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March 28, 2026

I have always been pleased with the service and. the way I am treated, my car is an antique, purchased it from there in 06.. More

by JENJEN2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have not spoken too any of the persons listed, mostly service center
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Mar 28, 2026 -

Montrose Kia responded

It’s wonderful to hear that our team’s service and hospitality have stood the test of time with your antique Kia since 2006. We’re grateful for your loyalty and pleased to keep your vehicle running smoothly. We look forward to welcoming you back for future maintenance. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

March 27, 2026

Dealership was a nice and clean place. There was a decent selection of vehicles on the lot. More

by aleciad78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
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Mar 28, 2026 -

Montrose Kia responded

Alecia, at Montrose Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

March 27, 2026

⭐⭐⭐⭐⭐ I had a great experience purchasing my 2022 Toyota Sienna XSE from Montrose Kia. I worked with Forrest, and he made the whole process smooth and straightforward from start to finish. I reall More

by dpennica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Montrose Kia responded

Thank you for choosing a 2022 Toyota Sienna XSE and for letting us know Forest made the price upfront and the process smooth and efficient. We’re glad everything matched what you were promised and fit your busy schedule. Enjoy your Sienna and thanks for recommending us! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

March 26, 2026

Unremarkable visit. ..tie rod work...alignment...examination of brakes...bath( for the car) although I could've used one too! More

by dan.kuhman
Recommend Dealer
Yes
Employees Worked With
Jennifer, I ?? think and she was awesome
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Mar 28, 2026 -

Montrose Kia responded

Thank you so much, Dan, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

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