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Montrose Kia

Sheffield, OH

Overview
Employees
Reviews
Vehicles
4.6
1,092 Reviews
Montrose Kia in Sheffield features a complete selection of new Kia vehicles, parts & accessories and an extensive inventory of pre-owned vehicles. Featuring a state-of-the-art service department, Montrose Kia in Sheffield is proud to serve the Sheffield and surrounding communities. Montrose Kia in Sheffield has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today�s challenges. A proud member of the Montrose Auto Group featuring 12 new car brands at 12 locations, Montrose Kia is actively involved with local and regional charities and goodwill organizations. Ask us about our Montrose 100+ Limited Warranty and Montrose Rewards Card Program.
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5033 Detroit Rd

Sheffield, OH

44054

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phone call Ki sales person leasing Montrose Joe discount

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Showing 1,092 reviews

January 13, 2026

Everyone was friendly and greeted me with a smile and kept me up to date on vehicle readiness. I felt taken care of and that is a great way to nurture customer relations. More

by szukirider
Recommend Dealer
Yes
Employees Worked With
Service team
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Jan 13, 2026 -

Montrose Kia responded

Thanks for sharing your thoughts about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

January 13, 2026

Great friendly and professional. My appointment was on time . And I love the improvements done to your service area and sales floor. More

by MILLSANDMILLS
Recommend Dealer
Yes
Employees Worked With
Had oil change and tires rotation done
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Jan 14, 2026 -

Montrose Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

January 13, 2026

The lack of communication and follow through is horrible in the Service Department. The fact that it has taken since August to get the problem corrected is uncalled for. More

by SASSY_ARIES77
Recommend Dealer
No
Employees Worked With
Ray
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Jan 16, 2026 -

Montrose Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

January 12, 2026

Everyone was friendly and took care of everything that I asked for. Text messages are convenient. More

by katharinewunderle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel greathouse
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Jan 12, 2026 -

Montrose Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

January 11, 2026

Too expensive for services rendered. Will be looking for other provider for Kia Soul near me. More

by ZRIVERATOLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jan 15, 2026 -

Montrose Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

January 09, 2026

Every time I have been to Montrose everyone has been extremely nice and forgiving. They explain things easily enough for me to understand and are all a joy to work with. More

by destiny02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Antus, Service Dept.
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Jan 09, 2026 -

Montrose Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

January 09, 2026

Very friendly and informative staff. They took their time to make sure I understood everything during the process More

by samhunter852
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Hoelk III
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Jan 09, 2026 -

Montrose Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

January 07, 2026

The place the best place to go I would definitely recommend people The best place to go I definitely would recommend a few of my friends and family. They are so nice and oriented even offered us snac More

by aliciacarter249
Recommend Dealer
Yes
Employees Worked With
Excellent
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Jan 07, 2026 -

Montrose Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

January 07, 2026

Brought in new 2025 Kia Sportage thought there was a leak. There was no leak and was charged $188 to be told nothing was wrong. More

by dmaloney0351
Recommend Dealer
No
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Jan 14, 2026 -

Montrose Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

January 06, 2026

Quick cheerful service Knowledgeable and explained things well, good service Very clean facility, add touch snacks More

by WHITEDARCY87
Recommend Dealer
Yes
Employees Worked With
Skinny white guy to about 6 ft with beard and ball cap
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Jan 07, 2026 -

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

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