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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,461 Reviews

1,461 Reviews of Moore Buick GMC - Service Center

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September 19, 2023

Derrick was awesome and really took his time to trouble shoot my Chevy. He really explained the issue and was looking for ways to keep my costs down. I really genuinely felt he was looking out for me. U More

by C7 Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 22, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2023

Great customer service and very prompt. Great communication. Very helpful and friendly staff. Thank you for everything More

by scottkellum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 24, 2023 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

September 18, 2023

Moore Buick and Dakota have always provided me with outstanding service any time I bring my vehicles into the service department. I wouldn't take any of my vehicles anywhere else in town. More

by EDWARD.HOKE1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Sep 22, 2023 -

Moore Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2023

Derrick and the people at Moore Buick are friendly and and go above and beyond in every way! More

by cwplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Sep 22, 2023 -

Moore Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2023

Thank you for taking the car in early on Monday. Service was excellent and the car is running great!! Thank you for everything, Pam Robinson More

by gordonrobinsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Sep 22, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2023

Went in for general service and to have the front brake pads replaced. Derrick went above and beyond to assure that I received the best brake pads possible. The service and price was outstanding and I wa More

by BRIAN_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Sep 19, 2023 -

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

Quick and excellent communication from Derek on behalf of the dealership taking care of warranty work. More

by cody.nestor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Sep 19, 2023 -

Moore Buick GMC responded

We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2023

Great service from the service representative Dakota Johnson. My truck was in and out in a timely manner. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Sep 17, 2023 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2023

Friendly, professional and courteous. Explanations were easy to understand and very helpful and knowledgeable on their products. More

by d.s.hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Moore Buick GMC responded

Thanks! we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 11, 2023

The service center (Derrick) has/have been absolute amazing. Never any issues, super nice and all questions answered! More

by katie.poutre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 16, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Here at Moore Buick GMC Truck, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (910) 378-0190 to discuss ways we can better serve you in the future.

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