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Mooresville Ford
Mooresville, NC
537 Reviews
On October 3rd, 1961, Grady Shoe started Mooresville Ford in a small brick facility in downtown Mooresville. Founded on the principles of integrity and treating people well, those same principles still apply to our daily operation almost 60 years later. As the community has grown, so has our Mooresville Ford family.
Many things have changed, but one thing has always remained consistent at Mooresville Ford - commitment to provide the best customer care possible. That's why today we're still selling vehicles not only to some of our original customers from more than 60 years ago, but now to their children and grandchildren as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 537 reviews
August 25, 2017
A Pleasing Experience I I was pleased with my car buying experience at Mooresville Ford. The sales representative, Wilbur Rouse, was very professional and did not apply an I I was pleased with my car buying experience at Mooresville Ford. The sales representative, Wilbur Rouse, was very professional and did not apply any pressure in his salesmanship. He was thorough and informative in every way. Mooresville Ford, and Ford Motor Company is fortunate to be represented by Wilbur. Charles Wooten More
by Fordnut
Employees Worked With
A very nice young lady did the paper work. A gentleman did a fantastic job by adding pin stripes to the vehicle.
August 25, 2017
Best Car Buying Experience Mike was the most down to earth and honest car dealer I have ever dealt with. It was a very good time going through the car buying process. I had a pr Mike was the most down to earth and honest car dealer I have ever dealt with. It was a very good time going through the car buying process. I had a problem with a leaking tire and Mike was there to ensure it was replaced. My first part of research for a future purchase is to see if Mike is available to be my dealer. More
by David S Allen
Employees Worked With
Mike Dummett
August 25, 2017
Wilbur very nice gentleman, exceptional service. My husband (deceased) and I have dealt with Mooresville Ford since 1954, and were always treated with respect, making every effort to meet our needs. My husband (deceased) and I have dealt with Mooresville Ford since 1954, and were always treated with respect, making every effort to meet our needs. More
by hpb8117
Employees Worked With
Wilbur, Allyson, Mat All very kowledgeable, friendly, easy to talk to, not pushy.
August 24, 2017
Service Neil in the service dept is top notch! He always come thru with a excellent repair. But your cashier leaves a lot to be desired. I stood at the desk f Neil in the service dept is top notch! He always come thru with a excellent repair. But your cashier leaves a lot to be desired. I stood at the desk for 10 minutes waiting for her to show up and check me out. Not pleasant at all! More
by Deesetzer
Employees Worked With
Neil
August 22, 2017
New Car! Mooresville Ford came through as always! I was given a fair trade in value for my 2011 Ford Edge. I was debating between a Ford Escape and a Ford Edg Mooresville Ford came through as always! I was given a fair trade in value for my 2011 Ford Edge. I was debating between a Ford Escape and a Ford Edge. After test driving, I decided on a Ford Escape Titanium. Renee Simpson found a White Gold Metallic Escape Titanium at a "sister" dealership and it is perfect! She helped me get the electronics set up before I drove it home. Michael Blank was very patient with the paperwork process! More
by ford
Employees Worked With
Renee Simpson, Michael Blank
August 22, 2017
fair honest friendly Mike was welcoming and followed up on all talk....went out of his way to help satisfy my wants and needs......finance dept. explained warranty very we Mike was welcoming and followed up on all talk....went out of his way to help satisfy my wants and needs......finance dept. explained warranty very well and covered all in transaction More
by dan01
Employees Worked With
Mike Dummet {sp} finance people
August 21, 2017
Great Experience Mooresville Ford always comes through for us. They work us in and handle the concerns quickly and efficiently. We would recommend them to anyone wit Mooresville Ford always comes through for us. They work us in and handle the concerns quickly and efficiently. We would recommend them to anyone with service questions for their vehicles. More
by Bob McIntosh
Employees Worked With
Lou in service
August 19, 2017
service and wheel alignment the van needed and alignment and tire balance and a recall the service was quick and got my vehicle back 100% . i have never had an issue with these f the van needed and alignment and tire balance and a recall the service was quick and got my vehicle back 100% . i have never had an issue with these folks More
by transit guy
Employees Worked With
Amanda
August 17, 2017
Excellent Sales Team at Mooresville Ford I really had a wonderful experience at Mooresville Ford purchasing my new 2017 Ford Explorer Sport! Larry Cheek was my salesman. He was awesome from I really had a wonderful experience at Mooresville Ford purchasing my new 2017 Ford Explorer Sport! Larry Cheek was my salesman. He was awesome from start to finish. If you are in the market to buy a Ford, ask for Larry at Mooresville Ford. Believe me, I've had bad experiences buying cars over the years so for me to give this sort of review is rare! More
by Suzanne
Employees Worked With
Larry Cheek
August 17, 2017
3rd vehicle purchase AMAZING Wilbur and Gray were once again a delight to work with. Met the owner who was also so friendly and kind. I will always be a loyal customer to Mooresvi Wilbur and Gray were once again a delight to work with. Met the owner who was also so friendly and kind. I will always be a loyal customer to Mooresville Ford. More
by Cdchaney
Employees Worked With
Wilbur, Gray
