Morgan City Toyota

Employees were Very nice. Took over 2 hrs for our car to be serviced. Definitely not customer service womans fault. Took over 2 hrs for our car to be serviced. Definitely not customer service womans fault. More

Staff is outstanding. They all went above and beyond to make sure we were taking care of! They all went above and beyond to make sure we were taking care of! More

Update: changed the battery and it’s still saying “RCD Unavailable.” Which means it’s also now a sensor or hard wire issue. I will not be doing service at Morgan City Toyota again. Went yesterday for a Unavailable.” Which means it’s also now a sensor or hard wire issue. I will not be doing service at Morgan City Toyota again. Went yesterday for a simple tire rotation, my appt was for 10:45, got there at 10:47, it was 11:30 I was still there so Mac and mr Curtis went check, Curtis said it looked like they was just lowering my car. 12:00 comes around and the lady comes tell me my battery failed the test, I said my battery? There's nothing wrong with my battery I've never had any issues with it. She said well we just wanted to let you know so you can keep an eye on it. The other girl was checking me out and told me they had to jump my car off to drive it into service and that that's why it says rcd unavailable, I said well my car never said that before and I never had an issue with it. Then she goes "do you have a sub" I said yeah. She said that's probably what drained it. I said that's not how that works and I've had my sub in my car for 3 years. I proceed to check out, go to leave and my car wouldn't start. They had to jump me off for me to leave. So either they swapped my battery out or they left my key on and killed it. Went in for a tire rotation and ended up leaving with a bad battery that costed us over $200. NEVER again. Mind you, a tire rotation, I shouldn’t have ever been there for more than 30 minutes. More

Everything was great Mrs June took really great care of me. I went in because my car was shaking and pulling to the right. Ended up needing new tires and alignment so I went ahead and got my oil changed a me. I went in because my car was shaking and pulling to the right. Ended up needing new tires and alignment so I went ahead and got my oil changed as well. More

I am a returning customer! And my experience with this purchase was a clear reminder of why I chose to return! Outstanding customer service throughout, from management, finan And my experience with this purchase was a clear reminder of why I chose to return! Outstanding customer service throughout, from management, finance dept, sales reps, and everyone I encountered while here. I've been car shopping by phone with Curtis and Vu for 2 months, and I finally made it in to purchase. I never felt pressured, just welcomed and cared for! Thank you all again! More

The new ownership is disappointing. Nothing extra done for the customer. Example:: no paper mats put down in car during service, no reminder stickers, when tires being rotated have to a Nothing extra done for the customer. Example:: no paper mats put down in car during service, no reminder stickers, when tires being rotated have to ask for air to be put in the tires. This happened twice before. Employees are kind and helpful. More

They didn’t rotate the tires like they said they would do on my first maintenance. on my first maintenance. More

Very warm welcome as soon as I walked inside the dealership and very friendly people dealership and very friendly people More

The service department operates well and performs its service in a timely and professional manner service in a timely and professional manner More

I brought my Toyota tundra 2024 infor a problem that I had with squeaking brakes since day one. I was greeted at the service department by Miss June Daigle a very happy and compassionate person. She was v had with squeaking brakes since day one. I was greeted at the service department by Miss June Daigle a very happy and compassionate person. She was very cordial and very attentive and the service department did a great job in record time. I always did like the service at courtesy/Morgan City Toyota in the past I own three Toyotas from there and have been very satisfied! More