Morrie's Eau Claire Subaru

I ordered a new Subaru Forester. It was fantastic customer service from start to finish and the process went smoothly. Highly recommended considering this dealership for your next Su It was fantastic customer service from start to finish and the process went smoothly. Highly recommended considering this dealership for your next Subaru purchase! More

Great experience. Extensive follow up: email, phone, mail. This was my first purchase of a Subaru and with Chilson. Extensive follow up: email, phone, mail. This was my first purchase of a Subaru and with Chilson. More

Chilsons was a true “at home” experience. They treated not only myself and husband as family, but also our two children. Even if we had to wait for a bit during the buying/financing portion m They treated not only myself and husband as family, but also our two children. Even if we had to wait for a bit during the buying/financing portion multiple people came to chat or check in on us. The owner was thoughtful and thanked us for our purchase. While not our closest dealership for Subaru, we are definitely happy to make the drive for the experience! More

Everyone is friendly and helpful. Our sales rep - Joe Anderson - worked hard to get us the car that we wanted and in a reasonable amount of time. He even went the extra mile by prog Our sales rep - Joe Anderson - worked hard to get us the car that we wanted and in a reasonable amount of time. He even went the extra mile by programming our garage door opener after hours. The service department is efficient and easy to work with 😊. This is our third new Subaru purchase from Chilson’s. Obviously, we value our relationship! Dave & Connie Turner More

Professional from beginning of process to completion. First time working with dealership and very pleased. First time working with dealership and very pleased. More

Andrew was extremely helpful in answering questions and even comparing other vehicles (I was interested in that wasn't necessarily on this lot even) to one another as far as what each vehicle is best known even comparing other vehicles (I was interested in that wasn't necessarily on this lot even) to one another as far as what each vehicle is best known for, how well other vehicles hold value, Pros/cons of other vehicles of interest to me, etc. He isn't pushy, he's was very patient with me, and was very honest with answering my questions, and he went above and beyond to help me find the a vehicle I loved within the price range I wanted With no pressure to look beyond that price point. He seems just as concerned about the customer leaving happy as he is making a sale and that's not genuinely the case with a car salesman!!! More

Reading some of the reviews was surprising. I would have been upset too if that were my experience, but, I have had absolutely wonderful sales and service experiences with Chilson. I have leased two Inte been upset too if that were my experience, but, I have had absolutely wonderful sales and service experiences with Chilson. I have leased two Integra’s over a 6 year period from Chilson. They have serviced our 2015 Forrester over the same time period, and we just bought an Ascent. Sales has always been honest, friendly, straight forward and meeting every need. Service has always been on-time, exactly as expected without any problems. I want to personally thank Jason Casavant for his honesty, expertise, down-home personality and patience. I trust them and look forward to our continued partnership with their service department! More

Have purchased 4 vehicles from Chilson. We love Subaru’s but do NOT like their service department schedulers/desk reps. Condescending at best and you know there’s an issue with the department when you recei but do NOT like their service department schedulers/desk reps. Condescending at best and you know there’s an issue with the department when you receive follow up calls. Just went online to check a Cooper rebate status that they filled out for submission. It was declined because they did not install Cooper tires🙄 More

Unprofessional at best. They literally will sell someone else a car that you put a deposit on. Honestly the slimiest salesman move you can do, especially after financing and proof of insurance has been set else a car that you put a deposit on. Honestly the slimiest salesman move you can do, especially after financing and proof of insurance has been set up and confirmed. If we lived in the state I would love to pay them a personal visit but they have wasted enough time already. Upset is an understatement. More

Service Wait Time Horrid Brought my new Subaru to the dealer from where it was purchased, asking for a nail in my tire to be removed. 3 hours and still waiting just to remove Brought my new Subaru to the dealer from where it was purchased, asking for a nail in my tire to be removed. 3 hours and still waiting just to remove a nail. Love the car. Hate the service My next car will be a Subaru, but will not buy at Chilson Subaru of Eau Claire. More