Morrie's Little Falls Chrysler Dodge Jeep RAM
Little Falls, MN
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I purchased a 1998 Suburban from Brandl motors in January of 2012. My wife took the truck on a trip to Pine River 2 days after we bought it. With less than 100 miles on it from the time we purchased it the t of 2012. My wife took the truck on a trip to Pine River 2 days after we bought it. With less than 100 miles on it from the time we purchased it the truck began to misfire, and died on the side of the road. When I called my sales person Mike (no answer, I left a voicemail, no return call). I talked to the used car manager his statement was "you purchased the car as is, it's your responsiblity". A month after the purchase date Mike sent me an e-mail asking if I got the problem fixed and how things are going. Long story short, my wife was able to get the truck running, and limp it home. I was able to repair the problem. At Brandl when they say AS IS they mean it, I'm surprised they didn't say "So Long Sucker!" when I left. It would have been easy for these guys to look like hero's in this situation. Instead they came across as uncaring and unconcerned. It was a good learning experience for me. The only satisfaction I can get is that when friends and family ask me about my Suburban I can tell them how I feel I was treated by Brandl, and with the magic of Facebook I don't have to wait for them to ask:) More

