Morrie's Sparta Ford

Customer service was very good explained if there was any problem told me the cost before insty problem told me the cost before insty More

Good service visit; noted items that need repair-replacement, called when service and repairs were completed repair-replacement, called when service and repairs were completed More

The Service Department was very helpful, courteous and friendly. I appreciate their patience when explaining my service ticket friendly. I appreciate their patience when explaining my service ticket More

It was easy to make appointment and they were ready to do the service I requested to have done. Very good job! Thank you the service I requested to have done. Very good job! Thank you More

Our visit to Morrie’s Sparta Ford Dealership was stress free and actually enjoyable. Our Product Specialist Aimane was welcoming and his customer service was exceptional. He made what could have been a pai free and actually enjoyable. Our Product Specialist Aimane was welcoming and his customer service was exceptional. He made what could have been a painful process completely the opposite. He was very patient, understanding, helpful and insured that we understood everything about the process of buying our new car and took the time to explain every detail about the car’s capabilities. Cody our Finance Manager was one of the best we’ve dealt with in the process of purchasing a new vehicle. He went out of his way to make sure we were afforded the best package and discounts available to us. These two individuals made my new car buying experience one I will expect from any other dealership in the future. More

Attn:General Manager, Paul Halbur I was at your dealership this morning and met with Layne Sasse regarding a couple of questions we had with our recent purchase. AS ALWAYS Lane was very interested dealership this morning and met with Layne Sasse regarding a couple of questions we had with our recent purchase. AS ALWAYS Lane was very interested and helpful with answering our questions. I find Layne highly knowledgable, enthusiastic, and well informed on vehicles. Further, Lane provided us with excellent information and superior customer service throughout the entire purchase process this past week. Your entire sales staff was very knowledgeable and pleasant to work with also. Thanks to everyone involved for a fantastic and memorable transaction. Respectively, Jan P. & Yolanda M. Rousey Black River Falls More

Deceiving sales people and don't stand behind the product Purchased a new 2023 ford Escape plug in hybrid sat up a appointment for a test drive the brought out the car dirty we pointed out problems but they Purchased a new 2023 ford Escape plug in hybrid sat up a appointment for a test drive the brought out the car dirty we pointed out problems but they said they could fix them so we said we would take the car big mistake they don't want to fix the problems from rail dust that we didn't see until we got it home because when we got the car it was snowing got it home pulled it in the garage let it dry off and we saw it. that is the short version. Don't buy from them and cross your t and dot your I's More

Go anywhere else. .. Terrible, doesn't even begin to describe my experience I had at Morrie's Ford, Sparta WI location. From low ball trade in value, zero negotiation o .. Terrible, doesn't even begin to describe my experience I had at Morrie's Ford, Sparta WI location. From low ball trade in value, zero negotiation on their prices; asked to have floor mats added to our new/ used purchase only to see in signing we were buying them. Bought car on Saturday, Monday call in at 8am right away to express that we have a few issues we have with vehicle that need addressing and repaired; instead of setting up service appointment we were told they needed to figure out which dealership would be covering the repairs. It took cussing and fighting to get Mark to do anything for us. Three repairs we had them fix were all things that should have been caught on inspection on their end. Month later we are wondering were our floor mats are that we bought, call and to be told they were never ordered. I will never recommend anyone to spend a dime here, wish we could go back in time and passed on buying from them. More

Austin was awesome! Would deal with again! Austin went above and beyond to make us comfortable with our purchase. Would deal with again! Austin went above and beyond to make us comfortable with our purchase. More

We contacted Sparta ford asking about a 2014 Ford Escape and we’re put in contact with Austin and he was awesome to work with right through the buying process. He was willing to work with through the whole and we’re put in contact with Austin and he was awesome to work with right through the buying process. He was willing to work with through the whole thing. We drove 4.5 hours to purchase that particular vehicle! More