
Morrie's West Bend Honda
West Bend, WI
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I was most disappointed that there were items included in purchase price (Morrie's promise $99 & $139 for $50-$60 value wheel locks) that were never mentioned by anyone prior to showing up a summary stateme purchase price (Morrie's promise $99 & $139 for $50-$60 value wheel locks) that were never mentioned by anyone prior to showing up a summary statement after my trade-in value was accepted. Also there was no discussion about what the terms of the loan would be. More
Everyone is so kind and patient. They took the time to go through absolutely everything on the inspection for my oil change and took the time to show me how to use some of the featur They took the time to go through absolutely everything on the inspection for my oil change and took the time to show me how to use some of the features on my car without me feeling like an idiot. Great waiting area as well. More
Great service. No hassle negotiating in far less time than most car dealerships. Friendly sales and staff people .Convenient location. No hassle negotiating in far less time than most car dealerships. Friendly sales and staff people .Convenient location. More
Went to this dealership to sell our 2003 pilot, and consider a new pilot. We were in the dealership for 3 hours on a saturday to sell the car. Were told that there were not two check signers in the b consider a new pilot. We were in the dealership for 3 hours on a saturday to sell the car. Were told that there were not two check signers in the building so we could pick up the check on Monday. When I went on Monday to get the check, was told that the sales rep did not fill in the paperwork correctly, so the check was not ready. On tuesday I called to see if the check was ready, sales rep was gone, used car manager said the check was not done, he would be sure to have it there on Wednesday. On Wednesday when I arrived, they could not find the check, and now said they sent it in that morning's mail. The ads claiming to have you done in 30 minutes to buy your car are false. When I told the sales rep what I wanted in the car, he told me it was not available the way I wanted it in that model. I had all ready researched this, and when the sales rep brought up the vehicle packages, oh boy I was right. It's disappointing to not be able to count on the sales rep knowledge to assist in finding a car. I hope the check for my car shows up soon. More
A very dishonest dealership, the salesman who claimed to not know about financing to the management staff who naturally played as though they were being unfairly judged. Dealer holdbacks, financing holdback not know about financing to the management staff who naturally played as though they were being unfairly judged. Dealer holdbacks, financing holdbacks, overpriced and worthless 3rd party warranties, all pieces of their shell game. They trash talk Russ Darrow in an effort to misdirect. Smoke and mirrors. Everyone knows Russ Darrow is not good, but Morries is in the same boat. Keep your cool, they will pressure, walk away and know that there are 1000’s of the same car out there and patience will pay off. Get your own financing prior and don’t buy any of the junk sold in the finance offices. Remember, they are not your friends. They merely want your money. More