Morrie's West Salem Kia

At first I wasn’t real happy knowing that my car probably had something major wrong with it, but hearing that it wouldn’t even be looked at till the next week for a diagnostic check….but once things got rol had something major wrong with it, but hearing that it wouldn’t even be looked at till the next week for a diagnostic check….but once things got rolling, I couldn’t have asked for a more professional and quick service turnaround on my sportage. Mr.Mahlum and his crew did a super job!! (he is probably tired of seeing my phone # on his caller i.d.) Thanks again!! More

The facility is clean and modern. The staff is kind and courteous. My car inspection lasted as long as promised. Nobody tried to upsell me anything. The staff is kind and courteous. My car inspection lasted as long as promised. Nobody tried to upsell me anything. More

Always welcomed and greeted by name, very professional, realistic on time frame given (usually faster than they say which is a bonus), and very thorough in their questioning and diagnostic process. realistic on time frame given (usually faster than they say which is a bonus), and very thorough in their questioning and diagnostic process. More

People are friendly and helpful when you go for service. However I bought my vehicle brand new with the great Kia warranty, however now that’s it’s burning excessive oil between oil changes, they don’t want However I bought my vehicle brand new with the great Kia warranty, however now that’s it’s burning excessive oil between oil changes, they don’t want to do anything about it. I constantly have to keep adding oil in between changes. When I asked about this, they stated Kia doesn’t see this as a problem. Friends of mine have the same vehicle and had to get a new motor after it blew up. I’m almost at 90,000 miles and warranty is up at 100,000 so I hope nothing happens after the warranty is up. Love the vehicle otherwise but wish they would hold up to the warranty and fix things when they are arising. More

It was a great experience. Teagan was great to work with. They had exactly what we were looking for, answered all our questions, offered a good price for our trade in, and we Teagan was great to work with. They had exactly what we were looking for, answered all our questions, offered a good price for our trade in, and we drove a new car home the same day. More

I have purchased several vehicles over the past few years from the dealership and could not be happier with the sales experience as well as the service on those vehicles purchased. The management, sales, and from the dealership and could not be happier with the sales experience as well as the service on those vehicles purchased. The management, sales, and service team members are not only professional, but just nice people to be around. They really do focus on what the customer wants and not what they have to sell. I would highly recommend this dealership to anyone looking for a new vehicle. Leo Malin More

The entire experience was top notch: Nate was extremely helpful and knowledgeable throughout he entire process of upgrading our lease into a fantastic new vehicle, the administrative paperwork was prepped helpful and knowledgeable throughout he entire process of upgrading our lease into a fantastic new vehicle, the administrative paperwork was prepped and ready to go, which prioritized our time, and we felt that our needs and goals were always being fulfilled. More

Jourdan was professional and knowledgeable. Made it simple. Smart. Explained things well. No pressure. Excellent Made it simple. Smart. Explained things well. No pressure. Excellent More

I always have a pleasant experience with Morrie's. The service managers and techs are always thorough and I find them trustworthy. The service managers and techs are always thorough and I find them trustworthy. More

Update on coat of battery. Service manager contacted me and agreed to take off the cost of an error on the work order. Appreciate their willingness to correct an infortunate si Service manager contacted me and agreed to take off the cost of an error on the work order. Appreciate their willingness to correct an infortunate situation. More