Morris Smith Ford of Leavenworth

Simple. Honest. Friendly. Straightforward. I have purchased many cars in my lifetime; some from individuals and the balance from car dealerships. I always buy used to avoid the immediate deprec I have purchased many cars in my lifetime; some from individuals and the balance from car dealerships. I always buy used to avoid the immediate depreciation value associated with driving a new car off the lot. In the used car space, the sales reps are stereotyped for their behavior which is commonly a pushy or hard sales approach. The last vehicle I purchased, I told the sales person when I walked in "This is my trade in, this is my credit available and this is my cash on hand. Can you do the sale for this?" I did not haggle, nor was I trying to. It was simply all I had to offer. After 4 hours of back and forth, he finally came back saying they could do the deal for exactly what I had to offer. Now, let's contrast that with my experience with Jeffrey Bowlin of Zeck Ford. I emailed him ahead of time what I had to trade in, what I had with cash on hand and what pre-approved credit I had from Ford. I traveled 3 hours to get to Zeck Ford only to find the vehicle we sought was already sold. Jeffrey asked us to look through the inventory of what remained, which was extensive. We picked one that was higher in price than what we had to offer. They are a no haggle office, which I appreciated. So, what did we do? Jeffrey worked with his finance team and got me financed for more than what Ford offered! From the time we arrived to the time we left with our "new to us" car was about 2.5 hours. That included picking a new car, test driving, lots of discussion about the car and the dealership, diving into the entire and complete history of the vehicle, doing all finance papers and a final quality check from one of the managers there. The 2.5 hours literally seemed like 30 minutes. Not only will I go back, but I will recommend this place to anyone that asks. Zeck Ford is a great place and Jeffrey Bowlin was a true pleasure to work with! More

Top of the line! Zeck Ford makes buying a vehicle a pleasant experience. They will bend over backwards to help make you happy. Everyone treated me with respect and fri Zeck Ford makes buying a vehicle a pleasant experience. They will bend over backwards to help make you happy. Everyone treated me with respect and friendliness. They are also honest and stand by their word. More

Outstanding experience Jacob and everyone at Zeck Ford was helpful and didn't pressure me. I would recommend them to anyone! Easy, low-stress experience. I was given numero Jacob and everyone at Zeck Ford was helpful and didn't pressure me. I would recommend them to anyone! Easy, low-stress experience. I was given numerous options but wasn't pressured into anything. More

Happy customer Ray and all the staff were great. Great selection of cars and no hassle pricing. Will definitely recommend. Whole process from selecting to paying w Ray and all the staff were great. Great selection of cars and no hassle pricing. Will definitely recommend. Whole process from selecting to paying was just so easy. More

Great buying experience This dealship was great to work with and got me the car I wanted. Salesman was very friendly and did not push me into a car I didn't want like some ot This dealship was great to work with and got me the car I wanted. Salesman was very friendly and did not push me into a car I didn't want like some other places. Best car buying experience I have had. Got a great deal with no haggling and was very refreshing. More

Sales experience was great, but the warranty was laugable I really like that the sales are not based on commission. Our sales person didn't seem to have any kind of vested interest in what we picked. They w I really like that the sales are not based on commission. Our sales person didn't seem to have any kind of vested interest in what we picked. They were also happy to work with us on a couple of things on the vehicle that needed to be remedied. The process of actually buying the car was excellent. Grant was great to work with, and I would buy from him again. My only complaint was the warranty sales pitch in the finance office. It was absolutely ridiculous. The full boat warranty was over $12,000 on a $20,000 car. My benefit was that I've bought several cars and have used (and not used) several warranties over the years, so I wasn't sucked into the fear tactics. I did end up buying just the warranty with a higher deductible, but without all the other stuff like insurance on the keys (you'd have to replace three keys just to break even). My biggest complaint about car buying has always been that the finance office feels pretty slimy and even predatory. For all of Zeck's good points, they only served to reinforce that perception. More

Great Experience! From start to finish, my experience with Zeck Ford was great! They were quick to respond to any questions I had about their vehicles and made the proc From start to finish, my experience with Zeck Ford was great! They were quick to respond to any questions I had about their vehicles and made the process easier than expected. More

2nd time buying from Zeck Kyle was great to work with. No pressure, friendly, informative. Top notch salesman. I will say that I had a better experience the first time buyin Kyle was great to work with. No pressure, friendly, informative. Top notch salesman. I will say that I had a better experience the first time buying (3 years ago) than the last. Seems like they have grown at a rate that they are barely able to keep up with. It's very hard to get a hold of people or get e-mails or calls responded to in a timely manner. Also, the financing guy used fear tactics on the full warranty program. "you're braver than i am" "knock on wood" "i would never drive a car off a lot without a warranty in this age" after declining the warranty...what a way to cap off your buying experience! drive off the lot with confidence!.... Regardless- Zeck is by the far the best dealership I've ever dealt with. Had great luck with my first purchase and have high hopes for my 2nd. More

Great Very helpful and friendly staff. A large inventory so a lot of options to choose from. Not pushy so it made for a very relaxed experience. Very helpful and friendly staff. A large inventory so a lot of options to choose from. Not pushy so it made for a very relaxed experience. More

Every aspect of the purchase was made easy! There is no "bump" in the road when purchasing from Zeck Ford. They did all the paperwork and had the car clean, full of gas and ready for me to driv There is no "bump" in the road when purchasing from Zeck Ford. They did all the paperwork and had the car clean, full of gas and ready for me to drive (happily) away the same evening. Every employee was pleasant and efficient...I am telling everyone who admires the vehicle about my experience! More