317 Reviews of Mosaic Ford Zumbrota - Service Center
I am very pleased with zumbrota ford quick lane personnel, Tim Brewer is very helpful and can always resolve any of the issues I have with any of my viechles that I bring in for routine maintenance personnel, Tim Brewer is very helpful and can always resolve any of the issues I have with any of my viechles that I bring in for routine maintenance. More
All the guys at Quick Lane at Zumbrota Ford take great care of us! Tim always get us in and taken care of right away if we have any concerns. When we had problems with our Hyundai Matt Haas got to the bot care of us! Tim always get us in and taken care of right away if we have any concerns. When we had problems with our Hyundai Matt Haas got to the bottom of it in no time at all! Thank you all for your great work! More
Service I dealt with Bud and Matt in service. Excellent! They quickly fixed my truck and provided me with a loaner vehicle when they had to keep it overnight I dealt with Bud and Matt in service. Excellent! They quickly fixed my truck and provided me with a loaner vehicle when they had to keep it overnight. More
service truck light came on I got a hold of Matt in the service department when i was driving the work truck back from Minneapolis when the service light came on and the truck r I got a hold of Matt in the service department when i was driving the work truck back from Minneapolis when the service light came on and the truck reduced power. I limped the truck to there dealer ship and he had Tony hook the computer up to the truck and found out that the pedal had failed, so we cleared the code and tested the resistance on the pedal and it was good enough to get me back to Lacrosse sense the pedals are normally not in stock. was in and out of the shop in 15mins tops. great group of guys there More
Very friendly and kind. Acted very respectful towards his customer and asked questions politely in a positive manner. Offered drinks and was always focusing at the task at hand. customer and asked questions politely in a positive manner. Offered drinks and was always focusing at the task at hand. More
Take care of their Customers. I purchased my vehicle in early November and in early December it needed repair. I had purchased a warranty but no towing coverage. Being days before I purchased my vehicle in early November and in early December it needed repair. I had purchased a warranty but no towing coverage. Being days before Christmas I was stressed. I called Z Ford and was transferred to Bud. He was pretty sure he knew what the problem was and gave me the # for the towing company to get it out there. I am in Rochester and was pretty scared of the tow cost to get it out there. I debated taking it to another, closer dealership. I called Bud back and shared my thoughts, he said again that they wanted to take care of me. He understood that this was a recent purchase. And they did take care of it all! My car arrived in the shop at 440p yesterday and was done by 1030am this morning. He even offered to have it delivered back to me. It's this type of service, after the sale, that really anchors a customer to a business. I cannot express how grateful I am to Bud and Z Ford!! More
Never takes advantage! Being a woman has always had disadvantages when going to a dealership for car issues. NOT SO at Zumbrota Ford! I have been a customer of Z Ford for ma Being a woman has always had disadvantages when going to a dealership for car issues. NOT SO at Zumbrota Ford! I have been a customer of Z Ford for many years, and the service department has never added things to my bill, or tried to talk me into doing something that wasn't necessary. Tim is a straight shooter, and I trust him completely. I have referred him to many friends, nd have never heard a bad word about Tim, or the service they received. Thanks for being a place I trust! More
Another excellent experience from Zumbrota Ford! Quick Lane was very thorough and efficient. Service assistant Terry Oitker found a recall I was unaware of and it was taken care of on the spot while Quick Lane was very thorough and efficient. Service assistant Terry Oitker found a recall I was unaware of and it was taken care of on the spot while my car was having an oil change! I always feel much more secure driving my car knowing everything has been checked over and problems are corrected! Zumbrota Ford and their staff give me that security! More
Had a engine noise and needed to find problem Dealt with all 3 service managers and Tony the technician they were all so helpful and very pleasant. I will defiantly go back and recommend Dealt with all 3 service managers and Tony the technician they were all so helpful and very pleasant. I will defiantly go back and recommend More