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Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Moreno Valley, CA

Overview
Reviews
Vehicles
4.2
229 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27810 Eucalyptus Avenue

Moreno Valley, CA

92555

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Showing 229 reviews

October 06, 2025

My vehicle purchase has been smooth and the staff is friendly. The waiting area is cozy with working snack machines. More

by C.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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October 04, 2025

I used to service with San bernadino moss bros , but ended loving moreno valley moss bros, I feel more welcomed here. More

by abe619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Joe, nick
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October 04, 2025

I have never had an issue getting an appointment quickly with them, their employees are always very professional and kind and the work is always done in a reasonable amount of time. More

by noahorubae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siomara
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October 04, 2025

Joe took care of us and made sure everything was done right and even got us a rental thank you! More

by hadiabdelhak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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October 03, 2025

The technician, Cristian, took extra time to explain to me how important is to take care of some additional things, besides just the oil change for which I came in. I really appreciate his knowledge and po More

by voyager3962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
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Oct 03, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Awesome! We’re so glad Cristian made your visit exceptional. Providing expert knowledge and ensuring you feel informed about your vehicle's long-term care is what we strive for. Thanks for the five stars!

October 02, 2025

I cannot give it zero stars, because there’s no option for it. worst experience ever I would never take my vehicle back there. i’m also gonna submit a request to the business bureau. More

by ledesma960169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar.
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Oct 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We sincerely apologize for what you describe as the "worst experience ever." This is unacceptable, and we are truly disappointed that we failed to meet your expectations. Please reach out to us at 951-486-9288 so we can promptly address your concerns and investigate the issue.

October 02, 2025

Service Advisor Joe always takes good care of our vehicles! Great technician support and the new building is beautiful. More

by mjsanchez13070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vidrio
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Oct 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

That's wonderful to hear! We think Joe is great, and we're glad he always provides excellent care. Thanks for the shout-out on our beautiful new building! We appreciate your business.

September 30, 2025

Excellent service provided going in detail , making sure I got everything I needed and great follow up. More

by soni_aaa8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Kilgo
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Sep 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We love hearing that our team provided excellent service and went into detail. Thanks for the great feedback!

September 30, 2025

Great service through our shopping experience. Thanks for the opportunity and support we received. Thumbs up More

by MSALSEDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We appreciate the amazing review! Providing solid support is our main goal, and we thank you for the opportunity to earn your business.

September 29, 2025

Terrible experience with Elvira and Rick, both incompetent! Elvira didn’t keep us updated and when we spoke to Rick all he did was support Elvira. More

by gnthomason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvira
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Sep 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We are truly sorry to hear about this terrible experience and the frustration caused by the lack of updates from our team. This is certainly not the standard of service we aim to provide. We take your feedback very seriously. Please contact us at (951) 486-9288 so we can understand the full situation and work toward a solution.

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