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Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Moreno Valley, CA

4.2
296 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27810 Eucalyptus Avenue

Moreno Valley, CA

92555

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Showing 296 reviews

November 17, 2025

I provided a 4 star rating because we are the type of people who do not like the back and forth battle with the pricing. We have bought A LOT OF VEHICLES in our time and the price haggling is not someth More

by KEVIN@NEWWAVEAV.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not remember
Nov 20, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We appreciate the positive rating and understand your frustration with the negotiation process. We are always looking for ways to streamline pricing.

November 16, 2025

Erick and his team made sure we got the best deal for our trade in and new car! More

by NGon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick , Cesar, Christian
Nov 17, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for the five stars! We're thrilled Erick and his team secured the best deal for your trade-in and new car!

November 15, 2025

The dealership is clean and very modern. Service was very attentive, and easy to talk too. My only surprise was that no coffee service was offered. I have a Kia and my has a Lexus, and befor More

by ALMDW45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 17, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for noting our clean facility and attentive service! We appreciate your feedback regarding the coffee service and will certainly take it into consideration.

November 12, 2025

I worked with Sarah for the most part very communicative and prompt with follow up. More

by Teri.Robinson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
sarah
Nov 14, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you! We are thrilled to hear Sarah was communicative and prompt. We appreciate the great feedback!

November 11, 2025

I came it for an oil change for a Grand Cherokee that I had purchased from the dealership. More

by Craig Grabow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elivra Armas
Nov 14, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for choosing us for your Grand Cherokee oil change! We appreciate your business and continued trust.

November 11, 2025

We traveled out to Moreno Valley because it appeared Moss had the most inventory of RAM 1500 Laramie 4 x 4 models. We spent at least 2 hours walking the lot and reviewing all sorts of options before test dr More

by BRADNLENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Amezquita
Nov 14, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for traveling to Moreno Valley! We’re thrilled Erick took great care of you and that we could accommodate your trade-in. Enjoy your new RAM 1500 Laramie!

November 11, 2025

The service attendant was very helpful and I felt as though she had my best interest at heart More

by MALCOLMDUPERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Kilgro
Nov 14, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for this great review! We are thrilled to hear our service attendant made you feel prioritized and valued.

November 09, 2025

Sam was great. He made to whole process easy! I don't remember the finance guys name but he was great too! More

by DEBRONMUSIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We're thrilled Sam made the whole process so easy! We'll make sure the finance team member gets your praise, too. Thanks for the great 5-star review!

November 09, 2025

The process of scheduling an appointment was frustrating. My daily and multiple phone calls were not answered (I later learned that the phone system had just switched to a software/online based system). I tr More

by Robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar? (My service advisor)
Nov 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We apologize for the severe difficulty in scheduling your appointment. We are working hard to fix our new phone/online system. We are proud the in-person service, communication, and staff attentiveness met your expectations. Thank you for the valuable feedback.

November 08, 2025

Take advantage of people, not doing the right procedure with warranty services, assuming stuff is not covered when clearly it is More

by YOUNGFELIX1503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvira
Nov 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We are sorry you feel we failed to follow the correct warranty procedure and unfairly assumed your claim was not covered. Your trust is paramount. We apologize and are committed to reviewing the facts of your service visit to ensure a fair resolution.

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