Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Moreno Valley, CA

Overview
Reviews
Vehicles
4.2
268 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
Contact Dealership

27810 Eucalyptus Avenue

Moreno Valley, CA

92555

Directions

By Type

Showing 268 reviews

October 18, 2025

Excellent service,and friendly staff. I would highly recommend them to family and friends. My Jeep is now running fine! More

by Onerom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Oct 20, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Excellent! We're glad to hear our friendly staff provided you with excellent service. Enjoy the smooth ride in your Jeep!

October 17, 2025

Brought jeep in for oil change. Things went smooth and quality service. Wait was a little long but the lobby is nice to wait in. More

by michael.barrett-kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech at front desk
Report | Print
Oct 20, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We're glad your oil change went smoothly and you received quality service! We appreciate your patience with the wait time and are happy our lobby helped make it comfortable. Thank you for the 5 stars!

October 17, 2025

Excellent service provided as usual. The Service Manager (Sara) was outstanding. She was knowledgeable and very professional. Communicated every aspect of my car’s needs for this service More

by mrkermit70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara (Service Technician)
Report | Print
Oct 20, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Wonderful! Thank you for the five stars. We're glad Sara provided excellent service and kept you fully informed about your vehicle's needs. See you next time!

October 16, 2025

Sarah very communicative, always giving an update when able to. Honest and sincere. Great listener. More

by MARIA.STEPHENSON76
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Oct 20, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Fantastic! Honest, sincere, and a great listener—we couldn't ask for better feedback about Sarah. Thank you!

October 16, 2025

Love bringing my vehicles here. Sara Kilgo and Wayne Allen are awesome! Wayne always takes great care of his customers, he makes me feel like family. Sara stays cool, calm and focus More

by tryork33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Kilgo, Wayne Allen
Report | Print
Oct 20, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

That's wonderful to hear! We're thrilled Sara Kilgo and Wayne Allen consistently make you feel like family and your priority. Thank you for your loyalty and the great review!

October 16, 2025

First time I ever had a good experience in that place. I hope I get the same person. More

by rpartida1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Oct 20, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

That's excellent to hear! We are committed to making sure every visit is a good experience. Thank you for the 5 stars!

October 16, 2025

Not right what happened I felt so ripped off it’s not funny how could More

by DAISYAMOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You know ?????
Report | Print
Oct 20, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We apologize for the experience that caused you to feel ripped off. We are committed to honesty and are investigating this immediately. Please contact us directly at 951-486-9288 to discuss a resolution.

October 15, 2025

Didn’t honor my window tinting and fuel cover not happy about that besides that everything else went well big issue in my eyes though. More

by D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ceaser
Report | Print
Oct 15, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We apologize for the oversight on your tinting and fuel cover. While we're glad the rest went well, we know this is a significant issue. We take this very seriously and are updating our procedures to verify all items are delivered as promised in the future.

Oct 17, 2025 -

D responded

Empty words if you guys still can’t fix the issue. I wont be doing anymore business with this dealership (purchased 2 cars within a month and was hoping to purchase 2 more cargo vans).

October 14, 2025

Elvira was friendly and efficient. She apologized for me waiting in line and explained there were only two people helping. More

by jgrana0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvira
Report | Print
Oct 14, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

This is wonderful to read. It sounds like Elvira handled a busy situation perfectly by being attentive and communicative. That's exactly the kind of thoughtful service we strive for. Thank you for the five stars!

October 13, 2025

Moss bro Moreno Valley is one of the best dealerships around Joe in the service center is the greatest, he is honest and hardworking and always makes sure that things are done right. More

by ecendejas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 13, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We appreciate your feedback and are thrilled Joe’s dedication stood out to you. Moss Bro Moreno Valley is committed to getting things done right every time. Thanks for trusting us!

1
2
3
4
...
27