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Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Moreno Valley, CA

4.2
269 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27810 Eucalyptus Avenue

Moreno Valley, CA

92555

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Showing 269 reviews

September 29, 2025

Terrible experience with Elvira and Rick, both incompetent! Elvira didn’t keep us updated and when we spoke to Rick all he did was support Elvira. More

by gnthomason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvira
Sep 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We are truly sorry to hear about this terrible experience and the frustration caused by the lack of updates from our team. This is certainly not the standard of service we aim to provide. We take your feedback very seriously. Please contact us at (951) 486-9288 so we can understand the full situation and work toward a solution.

September 29, 2025

Moss Bros. Jeep dealership in Moreno Valley is a good solid dealer. I’ve bought a lot of cars over the last 40 years and I’ve had a wide variety of experience More

by barkerm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Chaname, Francisco Gonzalez and a few more
Sep 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you so much for this incredible five-star review! Coming from someone who's bought a lot of cars over 40 years, calling us a "good solid dealer" means the world to our team at Moss Bros. in Moreno Valley. We’re thrilled we could negotiate a deal that worked for you. We especially love hearing that the finance experience was the best ever, taking less than 25 minutes! We appreciate the strong recommendation and hope to see you soon!

September 29, 2025

My experience with Miss Bro’s. Was one of the best experience I ever had. I love my family know that if they ever need it a new car, please go to Mo Brothers because you’re the bes More

by cynthiafelix692
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forrest Pellum
Sep 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Wow, "heaven sent!" That is the highest compliment, and we are thrilled your experience with Moss Bros. was one of the best you've ever had. Thank you so much for the amazing recommendation to your family!

September 27, 2025

I had a great experience with the service department. Cesar was my advisor and he communicated clearly and timely with information about my vehicle. I would definitely come back to the service department More

by LESUITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Sep 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for the five-star review! We are delighted that Service Advisor Cesar kept you well-informed throughout your visit. Clear and timely updates are a top priority for us. Your trust is valuable, and we appreciate you choosing to come back to our Service Department in the future.

September 26, 2025

Great service my car was clean. They set me up an appointment in no time. More

by eddieamago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 26, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We really appreciate you taking the time to share your positive experience! A clean car and fast, efficient appointment setting are two of our top priorities, so your review means a lot to the whole team. Thank you for the 5 stars!

September 25, 2025

Sara was friendly, on top of everything. Lounge comfortable need a bar so we can have a beer More

by lloyd.lessard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 25, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience and that Sara provided you with great service. We're glad you enjoyed the comfort of our lounge and hope to welcome you back again soon.

September 25, 2025

Great, quick, attentive, caring, happy with the overall service! I Always come back Thank you! More

by ELISABELCHRISTINA13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Allen, Sara , Jonathon
Sep 25, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We appreciate you taking the time to leave this feedback! It means a lot to us that you consistently choose to return for your service needs. Knowing that our team provides great, quick, and caring service is exactly what we love to hear. Thank you for being a valued customer!

September 24, 2025

Excellent professionals, always seeking excellent customer service and quality solutions. Their rating deserves a 5/5. More

by Estevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Negocio Vidrio
Sep 24, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for the fantastic review! We're proud of our team and are so glad to hear that their commitment to excellent customer service and quality solutions made a great impression on you. Your review means a lot!

September 24, 2025

Dealership was great, Elvira helped me out an made it breeze to get my vehicle serviced, also she was very informative an goodlooking More

by MRJAVIER153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvira
Sep 24, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

That's wonderful to hear! We're so proud to have people like Elvira on our team, and we're glad she made your service visit a breeze. Thanks for the fantastic review!

September 23, 2025

Erick and everyone else really went above and beyond to work with us great customer service More

by PINKELEPHANTS7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ehick
Sep 23, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We appreciate you taking the time to leave such a great review. Erick and the team are dedicated to providing excellent service, and we're so happy to hear we succeeded.

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