Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley - Service Center

Cesar rep provided excellent customer service at the Jeep dealership, showing professionalism and product knowledge. dealership, showing professionalism and product knowledge. More

Work was performed on time and as promised. Very nice waiting area and courtesy shuttle provided for both directions.. Very nice waiting area and courtesy shuttle provided for both directions.. More

My Jeep came back with more problems than it had originally. They refused to take responsibility. We sold it a week later because we could not handle the troubles with the Jeep Cherokee not the Moss originally. They refused to take responsibility. We sold it a week later because we could not handle the troubles with the Jeep Cherokee not the Moss Bros dealership. More

Absolutely the best. I pulled up to the service center and was greeted by Elvira a service advisor. I explained what I needed done and she took notes, and then sugges I pulled up to the service center and was greeted by Elvira a service advisor. I explained what I needed done and she took notes, and then suggested other needed repairs. She got me on the way in no time. During the repair process, she reached out and kept me informed on what was happening and how long it should take. Once completed, she let me know the van was ready and even offered shuttle service. When I arrived there to get the vehicle, they went over the invoice in detail and answered any questions. Overall a great experience. More

Easy check in at the Moreno Valley store. I was there for a recall. The service write was familiar with it and said they could handle it quickly. They made some other recommendations but did I was there for a recall. The service write was familiar with it and said they could handle it quickly. They made some other recommendations but did not pressure me to act on them. My truck was ready at the promised time. More

The team was very good in making the appointment and keeping me apprised of the maintenance abd repair. keeping me apprised of the maintenance abd repair. More

I made an appointment. Dropped my Jeep off. It sat for 8 days with no service, no diagnostic and several days without an update. I went and picked it up. Dropped my Jeep off. It sat for 8 days with no service, no diagnostic and several days without an update. I went and picked it up. More