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Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley - Service Center

Moreno Valley, CA

4.1
127 Reviews

127 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley - Service Center

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September 22, 2025

Cesar rep provided excellent customer service at the Jeep dealership, showing professionalism and product knowledge. More

by ISAURA.AVALOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Sep 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for the fantastic review! We're so glad to hear that Cesar provided you with excellent service. We pride ourselves on having a team that is professional and knowledgeable, and we'll be sure to pass along your kind words. We appreciate your business and look forward to your next visit!

September 21, 2025

Work was performed on time and as promised. Very nice waiting area and courtesy shuttle provided for both directions.. More

by ken.greenhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvira
Sep 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thanks for the great review! We're happy to know that we met your expectations with on-time service and that you found our amenities helpful. It's our goal to provide a seamless and stress-free experience. We appreciate your business!

September 21, 2025

Absolutely the best. I pulled up to the service center and was greeted by Elvira a service advisor. I explained what I needed done and she took notes, and then sugges More

by galantguy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvira
Sep 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for the fantastic five-star review! We're thrilled to hear that Elvira and our team provided you with an exceptional experience from start to finish. We truly appreciate your kind words about our clear communication and professional service. We look forward to seeing you again.

September 21, 2025

My Jeep came back with more problems than it had originally. They refused to take responsibility. We sold it a week later because we could not handle the troubles with the Jeep Cherokee not the Moss More

by carey.deluca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara
Sep 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We sincerely apologize for the issues with your Jeep and the frustration this has caused. Your feedback is extremely important to us, and we are concerned that your vehicle returned with new problems. We are committed to learning from this and want to hear more about your experience so we can improve our processes and ensure this doesn't happen again. Please contact us at 951-486-9288 at your earliest convenience.

September 21, 2025

Easy check in at the Moreno Valley store. I was there for a recall. The service write was familiar with it and said they could handle it quickly. They made some other recommendations but did More

by tzapico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for the fantastic review! We're so glad to hear that your visit was quick and easy, and that our team provided you with a great experience. We appreciate you choosing us for your service needs and look forward to seeing you again.

September 20, 2025

The team was very good in making the appointment and keeping me apprised of the maintenance abd repair. More

by lsji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Sawyer and Sarah
Sep 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for the great review! We're so glad to hear our team provided excellent service and kept you well-informed throughout your visit. We appreciate your business and look forward to seeing you again.

September 17, 2025

Very helpful and informative. Representative made sure that she was thorough in addressing all the things that involved in my service. More

by zurilowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 17, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for your wonderful review! We're so glad to hear that your representative was helpful, informative, and thorough. We pride ourselves on providing a comprehensive service experience, and it’s great to know we succeeded.

September 17, 2025

Came in for a service, oil change and tire rotation, I was greeted promptly by a service advisor. Service was completely in a timely manner as I elected to wait. A courtesy ride was offered. Check out wa More

by fishnhunt4food
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 17, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We're happy to hear you had such a great experience with us! It's fantastic that your oil change and tire rotation were completed in a timely manner and that you were well-informed about your upcoming maintenance. We appreciate your feedback!

September 16, 2025

Trustworthy dealership, mechanics keep in contact with updates and for that, will return in the future when anything is needed More

by KIARUS.R.WAFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maldonado, Cesar
Sep 16, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for your five-star review and kind words. We're glad to hear that the proactive communication from our mechanics enhanced your service experience. We value your trust and are committed to continuing to provide that high level of service for all your future needs.

September 13, 2025

I made an appointment. Dropped my Jeep off. It sat for 8 days with no service, no diagnostic and several days without an update. I went and picked it up. More

by matt@datachasers.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvira
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