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Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley - Service Center

Moreno Valley, CA

4.1
127 Reviews

127 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley - Service Center

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September 12, 2025

Had a problem with a check engine light that my regular mechanic couldn't fix. Unfortunately, either could they. Eventually the light went away so maybe they did actually fix it... even though they couldn' More

by RSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We are very sorry for the inconvenience and lack of communication you experienced. We take your feedback seriously and want to make this right. Please contact us directly at (951) 486-9288 to discuss this further.

September 12, 2025

I was please with the service received. The customer service was pleasant and I would recommend this business to all. More

by rkelleymv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vidrio
Sep 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you for this great review! Your kind words about our pleasant customer service are a huge motivation for our team. We're thrilled that you'd recommend our business and we look forward to providing you with great service in the future!

September 11, 2025

Good customer service everything was good Joe helps a lot thank you for helping me More

by patriciar1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 11, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you so much for the fantastic review! We're thrilled to hear you had a great experience and that Joe was able to help you so much. We'll be sure to pass along your kind words to him. Thanks again for your business!

September 10, 2025

Joe is great. He has been taking care of the Sarkissian family for years. We appreciate him as well as the dealership in general. However for us the two go hand in More

by JSARK003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vidrio
Sep 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thank you so much for this amazing review! We're honored that the Sarkissian family has trusted us for years, and we're so proud to have someone like Joe on our team. He truly is a reflection of the professionalism and excellence we strive for every day. We'll be sure to pass on your kind words to him. Thanks again for your continued loyalty!

September 05, 2025

Justin always kept me informed could have been a little faster delivery on parts. thanks More

by a1kencarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
justin
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thanks for the great feedback! We're so happy to hear that Justin kept you in the loop. We appreciate your understanding regarding the parts delivery and will share your comments with our team. We look forward to providing you with another great experience soon.

September 03, 2025

My go to dealership to take my truck for service. Appointments always are available. Great More

by Aluevano213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We're so glad to be your go-to dealership! Thanks for the great review and for trusting us with your truck. We appreciate your business and are happy to hear that our service appointments are always available for you. We look forward to your next visit!

August 31, 2025

The staff were professional and efficient. They completed my service on my Charger and made sure that I was satisfied with their work. They ordered the radio and changed it with no issues and More

by ANNAPRILLWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah for Service
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thanks for the 5-star review! We're thrilled to hear that our team was professional and efficient, and that you were completely satisfied with the service on your Charger. We appreciate you choosing us and look forward to your next visit!

August 29, 2025

Cesar was my service tech and he provided great service, I will definitely return again. Thank you More

by Liset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thanks for the great review! We're so glad to hear that Cesar provided you with excellent service. We'll be sure to pass along your kind words to him. We look forward to seeing you again!

August 28, 2025

Cesar my advisor made things smooth and communicated with me through the whole process. I was notified right away when my truck was completed More

by sujei Larkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

Thanks for the 5-star review! We're thrilled to hear that Cesar provided you with such a smooth experience and kept you informed throughout the process. We'll be sure to pass your kind words along to him!

August 27, 2025

Wonderful customer service! Justin was great! He kept me updated throughout the whole process and went above and beyond to make sure we were taken care of. By far the best exper More

by J0LIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 27, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley responded

We are happy to know that you had a positive experience at our dealership and the service matched your expectations.

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