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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.5
277 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 277 reviews

October 06, 2025

My service representative made sure I recieved the best deal on new tires. The service was quick and my car was returned cleaned - looked like new. First time my car was washed after a service. Very impres More

by jesdleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Oct 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

That’s wonderful! We're thrilled your Service Representative ensured you got the best deal on tires and that you were impressed with the quick, thorough service. Thank you for the 5 stars

October 06, 2025

Joshua was very helpful and very knowledgeable on what I was looking for. Great experience More

by M.MORALES2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Castaneda
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Oct 06, 2025 -

M.MORALES2006 responded

Joshua followed up with us through the whole purchase process. Great experience

October 05, 2025

These guys got us exactly what we needed in a pickup truck. They were great! More

by UNCHARTED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Nick and Mo
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Oct 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We're thrilled we could get you the pickup truck you needed! Thank you for the great feedback and the 5 stars.

October 05, 2025

I brought my 2022 RAM truck in for an issue I had. The transmission lurched at low speeds, it was very embarrassing and annoying. The dealership kept it for a week and said the truck is fine. The issu More

by JAMIECHOUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember. It t was months ago
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Oct 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We want to assure you that we take this feedback very seriously. Reviews like yours are crucial for helping us identify gaps in our process. We are using your experience to retrain our service team on diagnostic thoroughness, ensuring we do not overlook complex issues, and improving our internal communication to prevent this kind of frustration for future customers. Our goal is to ensure every vehicle leaves our facility with the problem resolved correctly the first time.

October 05, 2025

Very nice and fast to attention to ser u no problem at all with this More

by josegatorodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hahanna
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Oct 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We're glad to hear our team was fast and provided great attention! We aim to make every service visit hassle-free. Thank you for the 5 stars!

October 02, 2025

Very good dealership with good ppl. Always quick and efficient trips. Very knowledgeable as well. More

by cearl10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the fantastic 5-star review! We're thrilled to hear your trips are always quick and efficient, and that you find our team to be so knowledgeable. We appreciate your kind words!

October 02, 2025

Very good dealership with good ppl. Always quick and efficient trips. Very knowledgeable as well. More

by cearl10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the five stars! We're happy to be a very good dealership for you. Quick trips and knowledgeable staff are what we strive for. We appreciate your business!

October 01, 2025

My experience was great. Hannah the associate was very friendly, helpful, knowledgeable and comforting. The service tech video was also so helpful and he explained everything More

by ronneecc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Crocfer
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Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

This made our day! We're thrilled your experience was great and that Hannah and the tech video were so helpful. Thank you for the 5-star rating and the kind words—see you next time!

October 01, 2025

I was provided timely and considerate service. Robert made sure my vehicle was returned to me clean and in proper order. More

by glockerby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Wonderful! We're delighted you received such high-quality service. We'll be sure to tell Robert you appreciated his care! Thanks for the 5-star rating.

September 29, 2025

Always been very professional and helpful when I visit this dealership.Benny is outstanding and answering my questions. More

by theresadcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Sep 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for this great review! We are so glad our dealership is consistently professional and helpful. We'll be sure to pass on your praise to Benny for his outstanding work!

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