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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

4.5
436 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 436 reviews

October 12, 2025

Great selection! This was the third time looking for a specific vehicle and Moss Bros had it again! More

by DAMON.NOYES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel & Ricky
Oct 13, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for coming back to us again! We’re thrilled to hear Moss Bros keeps having the vehicles you’re looking for. We appreciate your loyalty!

October 12, 2025

When I call for service or oil change and any service they are alwasy polite very helpful always smiling always there answering your question I am very satisfied thank you More

by QUEENROSIE180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Oct 13, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate your kind feedback! It’s great to know our team’s politeness and helpfulness stand out. Thank you for being a valued customer!

October 10, 2025

Great customer service, my service rep was very knowledgeable and answer all my questions. Thank you! More

by nlopez1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure what her name was
Oct 13, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the great review! We’re glad your questions were answered and you had a positive experience. Hope to see you again soon!

October 09, 2025

Unprofessional and overpriced with pricing repairs. Given false information and communication needs severe improvement Will never go back! More

by jemjam1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh F.
Oct 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We’re sorry to hear about your experience. This is not the level of service we strive for, and your feedback will be shared with our team for review. We appreciate you bringing this to our attention.

October 09, 2025

Visits are always pleasant. Everyone is friendly, patient and informative. Moss San Bernardino is my go to, to service my vehicle More

by kimbri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Armendáriz
Oct 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We truly appreciate your kind words and continued trust in our team. Looking forward to seeing you again at your next visit!

October 06, 2025

Joshua was very helpful and very knowledgeable on what I was looking for. Great experience More

by M.MORALES2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Castaneda
Oct 06, 2025 -

M.MORALES2006 responded

Joshua followed up with us through the whole purchase process. Great experience

October 06, 2025

My service representative made sure I recieved the best deal on new tires. The service was quick and my car was returned cleaned - looked like new. First time my car was washed after a service. Very impres More

by jesdleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

That’s wonderful! We're thrilled your Service Representative ensured you got the best deal on tires and that you were impressed with the quick, thorough service. Thank you for the 5 stars

October 05, 2025

These guys got us exactly what we needed in a pickup truck. They were great! More

by UNCHARTED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Nick and Mo
Oct 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We're thrilled we could get you the pickup truck you needed! Thank you for the great feedback and the 5 stars.

October 05, 2025

Very nice and fast to attention to ser u no problem at all with this More

by josegatorodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hahanna
Oct 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We're glad to hear our team was fast and provided great attention! We aim to make every service visit hassle-free. Thank you for the 5 stars!

October 05, 2025

I brought my 2022 RAM truck in for an issue I had. The transmission lurched at low speeds, it was very embarrassing and annoying. The dealership kept it for a week and said the truck is fine. The issu More

by JAMIECHOUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember. It t was months ago
Oct 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We want to assure you that we take this feedback very seriously. Reviews like yours are crucial for helping us identify gaps in our process. We are using your experience to retrain our service team on diagnostic thoroughness, ensuring we do not overlook complex issues, and improving our internal communication to prevent this kind of frustration for future customers. Our goal is to ensure every vehicle leaves our facility with the problem resolved correctly the first time.

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