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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
San Bernardino, CA
436 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 436 reviews
Verified Customer
August 31, 2025
Went in for an oil change with at most 2 hour wait time. I waited almost three hours when I went out to speak to with a different service advisor, my original service advisor (Benny) was too preoccupied wit I waited almost three hours when I went out to speak to with a different service advisor, my original service advisor (Benny) was too preoccupied with his conversation with another employee all of sudden made a phone call with information my car was just finished but I had already seen it parked in the back of the dealer. More
by Rivera
Employees Worked With
Benny Alvarado
August 31, 2025
From the moment I made the inquiry online, they (Angel) reached out to me via a call and followed by a text. He kept in touch with me and when I stepped foot into the dealership he greeted me and walked me reached out to me via a call and followed by a text. He kept in touch with me and when I stepped foot into the dealership he greeted me and walked me through the process. They all worked as a team and together got me. best deal on a Jeep Wrangler. More
by offbeatpodcast22
Employees Worked With
Angel, Christian and Mike in Finance
August 29, 2025
We didnt get to fix the main issue i took the car in for due to the codes no longer showing up on dash. However they did find another issue wrong and it was fixed. The diagnostic test and fixed hose leak do due to the codes no longer showing up on dash. However they did find another issue wrong and it was fixed. The diagnostic test and fixed hose leak done in a week! This has been the shortest repair I've had at Moss all thanks to my advisor Benny ! Great work! More
by chinita353
Employees Worked With
Benny Alvarado
August 29, 2025
Everyone was super nice ! Clean environment, fast service as soon as I arrived . Hannah M . Was very helpful and informative about my oil change and what my vehicle needed aft Clean environment, fast service as soon as I arrived . Hannah M . Was very helpful and informative about my oil change and what my vehicle needed after inspection. Thanks Moss Bros More
by COLLINSTEPHANY
Employees Worked With
Hannah M
