Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
San Bernardino, CA
282 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 282 reviews
December 12, 2009
In January of 2009, I travelled from San Diego to San Berdo to buy a2008 Carco Caravan from Moss Bros. None of the local Dodge dealers hadone in stock or were interested in acquiring one for me At the Berdo to buy a2008 Carco Caravan from Moss Bros. None of the local Dodge dealers hadone in stock or were interested in acquiring one for me At the time ofthe sale, I gave them my email address. When I did,I specifically said that my address was only to be use for *THAT* transaction. I was assured by the Fleet manager that he would not send me other email or provide my address to anyone else. Since that time I have gotten more than a dozen messages. Despite my repeated calls to place requests to stop, they continue. Now I'm getting email from companies like dodge.innovyx.net, which tells me Moss Bros. sold or shared my email address with other people. If you don't like being spammed, don't give them your email address. And don't bother calling them about the problem. It only provokes them to escalate their spamming. More
by ucsd_bjones
Employees Worked With
Don't remember, but he was the fleet manager.
August 26, 2009
Had vehicle in for overheating 4 days later they replaced radiator, this was in May 2009. It is now Aug and the radiator is leaking. They do not want to replace the rad for free. Had to bring in our warranty radiator, this was in May 2009. It is now Aug and the radiator is leaking. They do not want to replace the rad for free. Had to bring in our warranty people as they used an aftermarket. They wanted new fees to go back to our warranty holder and charge us another service fee of 50.00 plus..Even tho parts and service is under warranty for 12-12 Moss is saying because it was an aftermarket that warranty did not apply. Well the insurance people never authorized an aftermarket rad and we were never informed of this either. The person had to call Moss and explain what they did was wrong and they had to repair the radiator at no cost to anyone but themselves because it was their error!!! Josh told my husband that we had the radiator for over 3mths what did we expect??? Excuse me! More
by merf1999
Employees Worked With
josh, jonie
