Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.4
423 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
Contact Dealership

1100 S E St

San Bernardino, CA

92408

Directions

By Type

Showing 423 reviews

January 31, 2026

Angel Uribe, Dave Roberts and Jean Paul were great and helped us trade in our 2019 van for a 2024 van. Great customer service and sales More

by BADILLOASHLEY20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Uribe, Dave Roberts, Jean Paul
Report | Print
Feb 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for sharing your experience! We're so glad Angel, Dave, and Jean Paul could help make your trade-in process seamless. Enjoy your new van, and we can’t wait to serve you again!

January 31, 2026

Service was good Steven did a great job helping us with our vehicles everything was done on time More

by CARSAYDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lara
Report | Print
Feb 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for your feedback! We’re glad Steven could help and that everything was completed on time. We look forward to serving you again!

January 30, 2026

Worst service experience ever. Horrible communication. My vehicle was there for over 2 and a half months. More

by gonzalez27josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie, Cory, Johnathan. Mr. Hicks
Report | Print
Jan 30, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We apologize for the inconvenience and frustration you experienced. Extended service times and poor communication are not the experience we want for our customers. Please reach out to us directly at 909-884-8255 so we can look into this further.

January 29, 2026

Always good reps who are willing to help and service in a timely manner, thank you. More

by cdaemfhtd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jan 29, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate your kind words! Our reps work hard to deliver efficient service, and we’re happy to know it shows.

January 27, 2026

The rep that helped us (Hannah) was very rude and had no customer service skills. I am leasing a car through moss brothers and it had recalls therefore Hannah should have known that I get a rental while the More

by jburnett0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah crocfer
Report | Print
Jan 29, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We’re very sorry to hear about your experience with Hannah and understand how frustrating this situation must have been. This is not the level of service we strive to provide, and we appreciate you bringing it to our attention so we can address it internally.

January 26, 2026

overall… it was a good experience… i was very happy with my purchase and would come back… More

by jslamer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jerry…
Report | Print
Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for sharing! We’re pleased you’re happy with your purchase and look forward to your next visit.

January 26, 2026

Poor customer service, from Shannon, Jonathan, all the way to habitual liar, Hannah. My car is a lemon. And they lied and placed blame on me when the car started having problems. They blamed the customer. More

by ANGELIA.WATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon, Jonathan, Hannah(liar), and Kody
Report | Print
January 25, 2026

From start to finish the buying process was smooth all the way to delivery people were helpful. The deal was great. More

by villalbacarlos92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Lopez
Report | Print
Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate your kind feedback and are happy our team made the experience easy from start to finish.

January 24, 2026

AWESOME JOB BY MOSS TEAM FLEET COMMERCIAL STEVE KOSLOWSKI VERY ENJOYABLE EXPERIENCE AND DEL. THNX More

by BOWMANELEC-TG211904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE KOSLOWSKI
Report | Print
Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5 stars! We’re glad Steve and the Moss Team Fleet made your experience enjoyable.

January 24, 2026

The employees were very professional and service was in a great timeline. I will definitely come here for all of my services More

by deannalee82175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person who helped me
Report | Print
Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for your feedback! It’s great to hear our team delivered timely and professional service.

1
2
3
4
...
43