Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

AWFUL CUSTOMER SERVICE Made a 9:30am appointment, waited around all day for Moss to perform the requested service. Ended up leaving without my brakes or AC being serviced. T Made a 9:30am appointment, waited around all day for Moss to perform the requested service. Ended up leaving without my brakes or AC being serviced. Terrible customer service, awful communication, complete waste of time. Will never bring my vehicles back to Moss for service. More

Great Kody was very helpful and know all about jeeps. Very kind and I understand everything that was done to my Jeep. never disappointed when I come here. H Kody was very helpful and know all about jeeps. Very kind and I understand everything that was done to my Jeep. never disappointed when I come here. He even ask if I want the Jeep washed that was great More

work well done. I was happy with the work done at the dealership and I was able to pick up the car that same day, overall the service was done professionally I have h I was happy with the work done at the dealership and I was able to pick up the car that same day, overall the service was done professionally I have had all vehicles servers with Moss's bros several years. More

Body shop repair for a six day old car The collision center really understood my needs and truly delivered on expectation of the repair I was in for. Called and updated me with all my optio The collision center really understood my needs and truly delivered on expectation of the repair I was in for. Called and updated me with all my options and followed through with there promise. More

Perfect Fast service. Everything done over phone. Delivered after business hours and signed contract at my kitchen table. Very nice staff. Event and got my ri Fast service. Everything done over phone. Delivered after business hours and signed contract at my kitchen table. Very nice staff. Event and got my ride from different dealership. Washed my Car in the Dark before delivered. Then delivered to my driveway. More

air bag recall Kody scheduled around my timing and kept me updated and the work was completed early good experience i will for sure use the service dept again tha Kody scheduled around my timing and kept me updated and the work was completed early good experience i will for sure use the service dept again thanks More

Best Service Department in the IE. Unfortunately, my vehicle is not as young as it used to be and needs a visit to the service department for a recharge from time to time. However, the Unfortunately, my vehicle is not as young as it used to be and needs a visit to the service department for a recharge from time to time. However, the visits are not always negative repairs we all dred. Sometimes its just preventative maintenance. No matter what the issue or repair is, the folks over at Moss Bros. in San Bernardino always treat me as if I just purchased the car yesterday. Their customer service is beyond anything I have ever experienced at other dealers. I had the pleasure of working with Angie on this last visit and she is someone I highly recommend. She is very prompt on updates and truly cares about her customers! I will always recommend Moss! More

I was able to get in and out no problems For an overall view in the the past few years Moss brothers San Bernardino has done a great job of servicing my vehicles. I have no complaints so far For an overall view in the the past few years Moss brothers San Bernardino has done a great job of servicing my vehicles. I have no complaints so far More

Awesome! Service was done very timely Service was done in less than expected time frame and I was very pleased for a job well done and with friendly customer service. Thank you Service was done in less than expected time frame and I was very pleased for a job well done and with friendly customer service. Thank you More

long but well worth the wait. Coty, Micheal and Wally are awesome, they worked with us and got us a brand new van, God know's we needed a realiable car that wont have us stuck on t Coty, Micheal and Wally are awesome, they worked with us and got us a brand new van, God know's we needed a realiable car that wont have us stuck on the side of the road. Thank you guy's or your help. More