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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.4
436 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 436 reviews

January 26, 2026

Poor customer service, from Shannon, Jonathan, all the way to habitual liar, Hannah. My car is a lemon. And they lied and placed blame on me when the car started having problems. They blamed the customer. More

by ANGELIA.WATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon, Jonathan, Hannah(liar), and Kody
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January 26, 2026

overall… it was a good experience… i was very happy with my purchase and would come back… More

by jslamer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jerry…
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Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for sharing! We’re pleased you’re happy with your purchase and look forward to your next visit.

January 25, 2026

From start to finish the buying process was smooth all the way to delivery people were helpful. The deal was great. More

by villalbacarlos92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Lopez
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Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate your kind feedback and are happy our team made the experience easy from start to finish.

January 24, 2026

AWESOME JOB BY MOSS TEAM FLEET COMMERCIAL STEVE KOSLOWSKI VERY ENJOYABLE EXPERIENCE AND DEL. THNX More

by BOWMANELEC-TG211904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE KOSLOWSKI
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Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5 stars! We’re glad Steve and the Moss Team Fleet made your experience enjoyable.

January 24, 2026

The employees were very professional and service was in a great timeline. I will definitely come here for all of my services More

by deannalee82175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person who helped me
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Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for your feedback! It’s great to hear our team delivered timely and professional service.

January 23, 2026

Helped in any way possible to get the deal done. Would recommend that wants to get a good price More

by TODD_HAGUE83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jan 23, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the great feedback! Helping our customers get a great price is always our goal.

January 22, 2026

Moss Bros of San Bernardino always provides great fast service representatives are always courteous and provide great customer service! More

by crystalbotello90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jan 22, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5 stars! We’re proud to provide fast, courteous service.

January 20, 2026

Great service technician new very well my concerns very attentive and curious over all a great experience More

by JUANJS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Jan 20, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you! We’re glad our technician addressed your concerns and provided a great experience.

January 18, 2026

2nd time purchasing from Moss and they did everything they could to make it happen. The entire team was helpful and I’m thrilled with my new 2026 Rubicon! More

by KADY0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richy, Danny, Mike and Moe
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Jan 19, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We’re honored to help you again! Congratulations on your new 2026 Rubicon and thanks for the great review.

January 17, 2026

Was told the issue would be coverd by warranty, surprise, surprise it wasn't. I was charged a $250 fee, absolutely ridiculous. I feel they should have known and checked the warranty FIRST. I will never ret More

by Choward499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juilian
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Jan 19, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We’re very sorry for the confusion and inconvenience. Please give us a call at 909-884-8255 so we can review your situation and better understand what happened.

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