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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
San Bernardino, CA
423 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 423 reviews
Verified Customer
January 13, 2026
Very pushy. When it comes to a simple oil change, prepare to be there for 3 hours. The first 30 minutes you will spend not being noticed by anyone. The only thin When it comes to a simple oil change, prepare to be there for 3 hours. The first 30 minutes you will spend not being noticed by anyone. The only thing they will say when time is where are the keys. The little play area for the kids is absolutely filthy. White toys are all brown near black. They never clean or even vacuum the carpet. When it comes to the car mat that you are supposed to get up to 10 days after you purchase a car turns into 2 months easy and assuming they even get you the right ones which they didnt with my truck. Aside from this place working with people trying to fix their credit, i would not recommend it to anyone. Service is crap and staff is always changing which should tell you something important about a company. More
by chefmatt858
Employees Worked With
Dont remember
January 12, 2026
I am confused about the end of lease process. I bought a new lease before returning my old one and I am still unclear of the process Also my new car did not come at the second key and I was t I bought a new lease before returning my old one and I am still unclear of the process Also my new car did not come at the second key and I was told I would get the key fob. I emailed my salesman about both issues and I still have not received a call back. More
by acesena84
Employees Worked With
Michael Gutierrez
January 08, 2026
Hannah was great but there were a few things I wasnt fully happy with. Vehicle was returned with shoe booties from the technician and there were broken parts. fully happy with. Vehicle was returned with shoe booties from the technician and there were broken parts. More
by C.FISCHER161
Employees Worked With
Hannah
