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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.4
424 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 424 reviews

January 06, 2026

I like taking my car there 'cause I know it's being taken care of, and the people are great to work with More

by johnny72marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BENNY ALVARADO IV
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Jan 07, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We truly appreciate your kind words. Taking great care of you and your car is always our priority!

Jan 07, 2026 -

johnny72marin responded

I like taking my car there 'cause I know it's being taken care of, and the people are great to work with

January 03, 2026

Christopher was a pleasure to work with along with Mike and Fahra they all were easy to deal with. More

by raskels63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher, Mike and Fahra
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Jan 05, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the great review! Our team will be happy to hear they made the process smooth for you.

January 01, 2026

I had the worst experience going to moss bros of San Bernardino. They are very pure pressuringand conniving. I will never step foot in there again and would Never recommend More

by tanyandpharrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa Garcia
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Jan 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We apologize that your experience with us was disappointing. Your comments have been shared with management.

January 01, 2026

Took Ram in for a noise in the wheel well. Found and repaired noise under warranty, along with current recall of the instrument cluster. More

by m.kopenhefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate your feedback! Happy to hear your vehicle was repaired quickly and under warranty.

December 31, 2025

The best in the business! best customer service and in my opinion the best group of people! More

by FREERIDIN1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kosloski and JP in finance
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Dec 31, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the amazing review! We’re grateful to have such a great team and customers like you.

December 31, 2025

Great Service and Customer Service and Customer Support the service and parts department took good care of the customer More

by lesliejackson372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
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Jan 02, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for your feedback! We’re happy you received great service and support during your visit.

December 30, 2025

White truck I looked at online was not what was on sale, pictures were swapped with a grey truck. Truck came with only one key and empty on gas. Had to fill up just to get home. Just like every dealer they More

by ralphmichelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry & Josh
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Dec 30, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention.

December 29, 2025

A little slow start on our visit, the salesperson we made reservations with was not there at scheduled time. Melissa filled in well, but then got a text from original sales person to see if we were still co More

by Koeth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa, plus others
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Dec 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate your honest feedback. While we regret the slow start, we’re happy Melissa was able to provide assistance during your visit. We will work to improve communication moving forward.

December 28, 2025

I got fast service help right when I needed it Frankie made me feel relief of what I I countered on the road I whole hearted trusted him thank you Frankie for being there right at that moment of service n More

by victoria.s777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie
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Dec 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We truly appreciate the 5-star review! Frankie’s dedication and care make a real difference, and we’re happy he could support you right when it mattered.

December 28, 2025

Great experience, Angel Uribe was super helpful. We were greeted by the staff and made to feel as if we were home from all staff! More

by Joseph Raygoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Uribe, JP Smith, Cody
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Dec 29, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for choosing Moss Bros! It’s great to hear Angel and the team provided such a welcoming and helpful experience.

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