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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

Overview
Reviews
Vehicles
4.5
280 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 280 reviews

September 04, 2025

Hannah was a perfect advisor. Scheduled for oil change, arrived and was given prompt service. More

by EXPLORTHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the 5-star review! We're so glad that Hannah was a perfect advisor and provided you with prompt service for your oil change. We'll be sure to pass along your kind words to her!

September 03, 2025

Their very kind on treating people their helpful and worried about their clients for there best needs. More

by cruza1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry, Jean Paul
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the wonderful review! We're thrilled to hear that you had such a great experience with our team. We pride ourselves on being helpful and putting our clients' needs first, and we're happy to hear that was your experience. We appreciate your kind words and look forward to seeing you again!

September 02, 2025

I had a wonderful experience the gentleman there were very kind and helpful and I love my car More

by tiffanyw874
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

It's fantastic to hear you had such a wonderful experience with us! We're thrilled that our team was kind and helpful and that you're so happy with your new car. We appreciate you choosing us and hope you enjoy the ride!

September 02, 2025

No issues the service person was polite and helpful services were done in a timely manner More

by hodderk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate the great review! We're thrilled to hear that your service was seamless and that you had no issues. We pride ourselves on being timely and helpful, and we're glad your experience reflected that. We look forward to seeing you again!

September 01, 2025

Steve Koslowski was very helpful, knowledgeable and it was a great experience. I will definitely do business with him again in the future. More

by bnjthorley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Koslowski
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the fantastic 5-star review! We're so glad that Steve Koslowski's knowledge and helpfulness made your experience a great one. It means a lot to us to hear that you'll be doing business with him again. We'll be sure to pass along your kind words.

September 01, 2025

Service was outstanding Steven was very helpful waiting on shock replacement that he is working on More

by llamasfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the great review! We're so glad that Steven was able to assist you and provide outstanding service while you waited on your shock replacement. We appreciate your patience and your business!

August 31, 2025

The service was fast and excellent. I Never have an issue when I bring my vehicle in for service. More

by EDUARDOCASTRO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fischetti
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the wonderful review! We're thrilled that you never have an issue when you bring your vehicle in for service and that your experience is consistently fast and excellent. We appreciate your loyalty and look forward to your next visit!

August 31, 2025

Went in for an oil change with at most 2 hour wait time. I waited almost three hours when I went out to speak to with a different service advisor, my original service advisor (Benny) was too preoccupied wit More

by Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny Alvarado
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We sincerely apologize for the unacceptable wait time and poor communication during your recent visit. We are addressing this directly with our team to ensure it doesn't happen again. We value your business and hope you will give us another chance.

August 31, 2025

Great service! The whole process was super smooth and hassle free. I will Definitely be returning More

by CRUZ.KIMBERLY_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thanks for the 5-star review! We're thrilled to hear that you had a super smooth and hassle-free experience with us. We appreciate you choosing us for your service needs and look forward to seeing you again.

August 31, 2025

From the moment I made the inquiry online, they (Angel) reached out to me via a call and followed by a text. He kept in touch with me and when I stepped foot into the dealership he greeted me and walked me More

by offbeatpodcast22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel, Christian and Mike in Finance
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Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We really appreciate you taking the time to share your experience! We're thrilled to hear that Angel's proactive communication from your initial online inquiry to your visit made the process so seamless. It's great to know that our team's effort and teamwork led to you getting the perfect deal on your new Jeep Wrangler. Thanks for choosing us!

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