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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

4.4
424 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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1100 S E St

San Bernardino, CA

92408

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Showing 424 reviews

December 07, 2025

This is where I bought my car and I am glad that I can continue to bring it in for any service needs. More

by John13desantis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Davis, Cody, Steven
Dec 08, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5-star review! We appreciate your loyalty and are delighted to be your trusted partner for both sales and service needs.

December 06, 2025

This is the first dealership that really listened to me and said they would find and fix my issue. They did just that, found the problem, fixed it and I am 100% satisfied. Other dealers that I went to told More

by thedocuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Dec 08, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for sharing your fantastic experience! We are proud that our team listened, found the problem, and earned your trust where others failed. We look forward to helping you with your next Jeep purchase and all service needs!

December 06, 2025

Was not made clear to me in the slightest that the car needed to stay for 5 days, so I sat there for 6 hours waiting for my car that wasn’t being worked on. No one thought to inform me as they saw me sitt More

by graeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Dec 08, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We sincerely apologize for this unacceptable breakdown in communication. Leaving you to wait for 6 hours without an update, especially after misleading information about the repair time, is a major failure. We are urgently addressing this internal process to ensure this never happens again.

December 04, 2025

Costumer Representative was nice . Hannah and the others show Respect to me and that means a Great Deal to it would be nice to see prices go down just a little bit. Thank you Moss Bro More

by David Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
December 03, 2025

Steven took care of my car and was so helpful and professional would definitely recommend More

by nessamariearvizu1308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
December 02, 2025

Service Representative Robert was great and kept me informed daily on progress of my car repair. More

by NMCCOOL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

That's wonderful to hear! Robert is a valuable part of our team, and we're glad he kept you informed.

December 01, 2025

Thank you Benny for jumping into the problem I had thanks for all the help always a pleasure talking to you More

by 18elbal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Dec 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We are delighted to hear Benny jumped in to solve your problem! Thank you for the wonderful feedback and kind words about him.

December 01, 2025

Moss Brothers was excellent Danny the salesman was excellent if I'm going to buy another car you be the first to get my call Great job More

by MKHOLMES1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All I know his name was Danny
Dec 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Excellent! We appreciate you recognizing Danny and are pleased to have earned your next call.

November 30, 2025

I had an appointment for 7:15 for an oil change due to needing to be somewhere by X time instead I ended up being late cause the Oil Change took 3 hours. More

by collins.christopher16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We are extremely sorry that your oil change took 3 hours, especially when you had a time constraint. We failed to meet our service commitment and apologize for the inconvenience.

November 28, 2025

One the best experiences I have ever had the sale men Danny was every knowledgeable and knew every question I had. More

by DANNYGALAVIZ12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Galaviz
Nov 28, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

That is excellent to hear! We are proud to have knowledgeable team members like Danny. Thank you for the wonderful 5-star review!

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