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Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley
Moreno Valley, CA
365 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 365 reviews
Verified Customer
February 18, 2026
Joe Vidrio was very helpful and kept me informed through out the whole process and the video inspection was great but the tech was talking a bit too fast and some parts were difficult to understand out the whole process and the video inspection was great but the tech was talking a bit too fast and some parts were difficult to understand More
by jtorres_80
Employees Worked With
Joe Vidrio
February 16, 2026
I have purchased many vehicles thru the years and this by far was my best experience,salesman Drew was great to work with no pressure no trying to sell me anything I didnt want,they found the vehicle I wante far was my best experience,salesman Drew was great to work with no pressure no trying to sell me anything I didnt want,they found the vehicle I wanted with all the options I wanted same day! No haggling on trade in value or purchase price,quickest car buying experience ever,they even delivered the car to my home clean and full tank of gas,Thank you Moreno Valley Moss and Thank You Drew. More
by hotrodbobs65
Employees Worked With
Drew,Sam
February 15, 2026
The service was excellent, and the new video review feature is a welcome addition. The service specials feel like actual sales in a world where deals are increasingly rare. Particularly with the full s feature is a welcome addition. The service specials feel like actual sales in a world where deals are increasingly rare. Particularly with the full synthetic oil change. Sales tech Johnathan was especially helpful and friendly, and kept me informed through the whole process. More
by Michael
Employees Worked With
Johnathan
February 14, 2026
Service department did not care that the problem with my jeep wasn’t fixed. They just wanted to give it back because on the warranty they’re not making much money on the warranty I guess and they just didn’ jeep wasn’t fixed. They just wanted to give it back because on the warranty they’re not making much money on the warranty I guess and they just didn’t want to deal with it anymore. They just said they couldn’t find a problem and they had the Jeep for four days and they still couldn’t do nothing. They wanted me to leave it longer for whatever reason for not a very good reason just to see if the battery went dead. I already told him that was the problem. It doesn’t really care what the customer says. More
by DELUCA065
Employees Worked With
I guess Service manager
February 12, 2026
My 2017 Chrysler Pacifica experienced an electrical issue with multiple error codes. I made an appointment to drop it in for service on Thursday and left it over the weekend. I received a call the next day r with multiple error codes. I made an appointment to drop it in for service on Thursday and left it over the weekend. I received a call the next day reporting both batteries had failed. The backup battery was in stock while the main battery was at least ten days out for delivery, no further diagnostics could be performed until the replacement batteries had been received and installed. I suggested that was unsatisfactory and that the service writer should determine if alternate compatible batteries were available sooner. He called late in the day Friday to concede that alternates were available. (Good thing, because I verified this independently.) The work was completed and I was able to pick up the car on Tuesday afternoon. More
by stephenlafond1983
Employees Worked With
Christian
