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Moss Bros. GMC

Moreno Valley, CA

Overview
Reviews
Vehicles
4.2
109 Reviews
Your favorite Buick GMC dealership offering the lowest price and the highest customer service. Call, email, or visit our showroom for your new or pre-owned vehicle.
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12675 Auto Mall Drive

Moreno Valley, CA

92555

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Showing 109 reviews

November 19, 2025

The service was great. The salesman was very knowledgeable and I loved the personal responses when he answered my questions. It was a really good experience. Thank you. I More

by cherylwilkins59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike. Marcos?
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Nov 20, 2025 -

Moss Bros. GMC responded

Thank you for the five stars! We're thrilled to hear your salesman was knowledgeable and provided great, personal service. Enjoy your new vehicle!

November 17, 2025

I would recommend anyone looking to buy a car come to Moss Bros! Excellent service, Roberto and Barnabe made sure I left the lot happy with my purchase! More

by TANISHABROWN425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barnabe Aleena, Roberto Fernandez
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Nov 20, 2025 -

Moss Bros. GMC responded

Thank you for the five stars and the recommendation! We're thrilled Roberto and Barnabe made sure you left the lot happy!

November 15, 2025

Took the truck out 2 weeks later and had to have it towed and am now stuck with no truck. I’m wondering if it was misdiagnosed. Paid a lot of money for a bad idle. Had 8 injectors replaced and it did not sol More

by nikolz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Nov 17, 2025 -

Moss Bros. GMC responded

We sincerely apologize for this major failure and the misdiagnosis. Your feedback is taken with the utmost seriousness, and we are reviewing our process immediately to ensure this does not happen again.

November 07, 2025

RIZZO IS A VERY IMPORTANT PART OF THE DEALERSHIP STRAIGHT FORWARD AND HONEST, GOOD JOB More

by DAVID.SHROADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RIZZO
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Nov 10, 2025 -

Moss Bros. GMC responded

We couldn't agree more! Rizzo is a valuable part of our team, and we're proud of his straightforward and honest approach. Thank you for the 5-star review!

November 02, 2025

Very pleasant. I was out of there in about 3 and a half hours with my new car. More

by Almagdnz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny, ms. Preciado
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Nov 04, 2025 -

Moss Bros. GMC responded

Wonderful to hear! We aim for pleasant, efficient service. Congratulations on your new car!

November 01, 2025

Slow service. Took car in twice for window not working and second visit cost me lots of labor that should have been done 1st time! They should have checked wirin More

by pamben10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy, Lou? (Mechanic)
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Nov 04, 2025 -

Moss Bros. GMC responded

We are very sorry. Repeat repairs should not happen. We apologize for the inefficiency and the labor charges and are reviewing our initial diagnostics now.

November 01, 2025

My service was done in the time promised. The service tech was friendly, courteous, and professional. More

by SOCORRO_GONZALEZ75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Hernandez
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Nov 04, 2025 -

Moss Bros. GMC responded

Wonderful to hear! We appreciate you recognizing our service tech's professionalism and courtesy. Timeliness is key!

October 25, 2025

Service was easy. Advisor communicated with me very well. I loved that I was able to be shuttled home. Thank you More

by escobedoa55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chavez
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Oct 28, 2025 -

Moss Bros. GMC responded

Appreciate your kind words! We’re happy your service experience went smoothly.

October 24, 2025

Manny really helped us out and was really patient great team hopefully we’ll be back in a keep of months. More

by WENDI.RAMOS16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Contreras
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Oct 24, 2025 -

Moss Bros. GMC responded

We are thrilled Manny provided you with such patient and helpful service! We appreciate the shout-out and look forward to welcoming you back in a few months. Thank you!

October 12, 2025

Great job Jeremy Chavez. His customer service skills are second to none. He’s a great representation of your dealership. I drove out of my way to Moss Bros and I’m happy I di More

by smite212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chavez
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Oct 13, 2025 -

Moss Bros. GMC responded

We appreciate your wonderful review! Jeremy exemplifies the high standards we set, and it’s great to hear he exceeded your expectations. We’ll be sure to recognize his efforts.

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