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Moss Bros. GMC

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
93 Reviews
Your favorite Buick GMC dealership offering the lowest price and the highest customer service. Call, email, or visit our showroom for your new or pre-owned vehicle.
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12675 Auto Mall Drive

Moreno Valley, CA

92555

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Showing 93 reviews

October 25, 2024

Everyone is friendly, the dealership is inviting. The salesmen don't make your experience uncomfortable. More

by albertgarcia716n
Recommend Dealer
Yes
Employees Worked With
Thomas
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September 25, 2024

This is the third car I've bought from Moss Bros. GMC. Always a painless experience. More

by DPAD281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj
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Oct 08, 2024 -

Moss Bros. GMC responded

We're happy to hear you enjoy your experience with us, and thank you for leaving us a great review!

September 08, 2024

Absolutely shocked at the level of unprofessionalism exhibited by the sales department. I have already told them I am not interested in purchasing a vehicle yet they continue to harass me and lie to me More

by dawn anderson
Recommend Dealer
No
Employees Worked With
Charles Ozeir
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Sep 09, 2024 -

Moss Bros. GMC responded

Hello Dawn, Thank you for reaching out to us. As we previously stated in your other review, our Generl Manager at GMC has been notified of this matter. We ask that you please give him a call so he can help with this, and make sure you are being taken care of. We hope to hear from you soon.

July 13, 2024

Failed to fix my transmission problem within my warranty period even though you knew there was a problem More

by dlparr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change
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Jul 15, 2024 -

Moss Bros. GMC responded

Thank you for using our Service Department, I have read your concern and we would like you to talk to our service director personally. His name is David Lam at 951-242-2223 x4279 our goal here at Moss Bros is to have our customers completely satisfied, We hope to hear back from you soon.

March 03, 2024

service manager at gmc store is a great guy, very helpful. I appreciate your help buddy More

by Ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace
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Apr 10, 2024 -

Moss Bros. GMC responded

And we appreciate you leaving a 5 star review for us !

October 05, 2023

After service was complete dash engine light on return they fixed right away. Shows customer satisfaction More

by bgentry241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 01, 2023 -

Moss Bros. GMC responded

Thank you very much for coming to visit us and for giving us a five star review. If there is anything else that we can do for you please let us know. All the best.

September 27, 2023

It, took a some what little longer than I thought, it would but all was good! More

by drdroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no clue
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August 02, 2023

The service here is the worst ! Ripped me off on my trade in and sold me a worthless truck never come here More

by Codykarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny
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Aug 03, 2023 -

Moss Bros. GMC responded

So excited for your new 2024 Denali experience beginning for you, thank you for allowing us the opportunity to get you in it, we appreciate your time and leaving a snippet of your experience with us at Moss Auto Group.

June 04, 2023

The internet Manager Nick and his Boss were very helpful. The finance department was very hard to get a hold of. Everytime I called there I was put on hold.multiple times and no one would every get back t More

by Mr.B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
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Jun 20, 2023 -

Moss Bros. GMC responded

We apologize for the hold, we appreciate having Nick on our team and you as our customer. Thank you for your business and your review!

June 02, 2023

They weren’t busy but took forever to finish my deal . They didn’t even offer water More

by Friasa92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Jun 15, 2023 -

Moss Bros. GMC responded

I would like to thank you for your feedback and mention that we take every feedback very seriously. Please rest assured we are getting to the bottom of resolving your situation. I would like to thank you again for choosing Moss Bros.

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