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Moss Bros. GMC

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
144 Reviews
Your favorite Buick GMC dealership offering the lowest price and the highest customer service. Call, email, or visit our showroom for your new or pre-owned vehicle.
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12675 Auto Mall Drive

Moreno Valley, CA

92555

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Showing 144 reviews

February 06, 2026

My fleet salesperson Doc was amazing. E worked with us to find the perfect car.. All the sales team was actually awesome. Nancy in finance was also wonderful. This is our 3rd vehicle from More

by BILLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doc, Dave, Nancy and one other person in sales. A young Marine who was great.
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Feb 06, 2026 -

Moss Bros. GMC responded

Thank you for your wonderful 5-star review! We’re pleased to hear our fleet team, finance department, and sales staff worked together to provide you with a great experience. We truly appreciate you choosing Moss Bros for your third vehicle and look forward to assisting you again in the future.

February 02, 2026

Great service. Easy to work with. Overall was a great experience. I love my new truck. More

by sloan.hinton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj
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Feb 02, 2026 -

Moss Bros. GMC responded

We really appreciate your feedback! It’s wonderful to know the process was easy and enjoyable, and that you’re loving your new truck.

January 30, 2026

I really like my salesman and I think that he did a great job and I would do business with him again. More

by DONLANGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barnaby
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Feb 02, 2026 -

Moss Bros. GMC responded

Thank you! We’re glad your salesman made a great impression and provided excellent service. We look forward to seeing you again!

January 30, 2026

Good customer service can’t complain. Really good people working there, they answer all my questions and they helped me with what I needed More

by LUISGM1681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez
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Feb 02, 2026 -

Moss Bros. GMC responded

Thanks for sharing your experience! We’re happy our team could make things easy and assist you with everything you needed.

January 29, 2026

Jeremy was very professional and helpful. I was able to take care of my vehicle’s battery and be on my way. More

by ROCKPORT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 30, 2026 -

Moss Bros. GMC responded

We appreciate your 4-star review. It’s great to hear Jeremy delivered professional and efficient service. Thank you for trusting us with your vehicle.

January 28, 2026

Great store, only sold GMC. The only draw back was the horrible sales staff. Very weak. More

by hd44213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 28, 2026 -

Moss Bros. GMC responded

We appreciate your honest feedback! We’re glad you enjoyed our store and would welcome the opportunity to provide a better experience with our sales team in the future.

January 21, 2026

Alex and Nick have great customer service. They did everything that was possible to get me what I wanted. More

by yazmin0510.yc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Nick
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Jan 21, 2026 -

Moss Bros. GMC responded

So glad Alex and Nick were able to get you exactly what you wanted—thank you!

January 18, 2026

Great service. No issues. Explained everything ok is good.will refer to other friends and families. More

by CEPENESA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rizzo and Jerry
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Jan 19, 2026 -

Moss Bros. GMC responded

Thank you for the 5 stars! We’re glad everything went smoothly and appreciate the referrals.

January 18, 2026

Kept truck 2 days for oil change and maps repair, unfinished with the part unfound and no timeline for repair. More

by HAMMR711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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Jan 19, 2026 -

Moss Bros. GMC responded

Thank you for your feedback. We apologize for the delay and lack of a clear timeline. This is not our standard, and we appreciate you bringing it to our attention.

January 12, 2026

Misleading about choices of where I would be able to do service. Oily hand prints on truck after service. More

by acontreras9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have at this moment
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Jan 12, 2026 -

Moss Bros. GMC responded

We’re sorry to hear about your experience. Clear communication and vehicle care are very important to us, and we’re taking your feedback seriously to ensure this does not happen again.

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