Moss Bros. GMC

Went from Orange County ,Great service. Very attentive. Will recommend to anyone looking for a vehicle. Very attentive. Will recommend to anyone looking for a vehicle. More

I was very disappointed and how long it took and my car was given back to me with a check engine light still on, and the problem not fixed. The air conditioner was fixed and seen highly expensive, but it t was given back to me with a check engine light still on, and the problem not fixed. The air conditioner was fixed and seen highly expensive, but it took a week and a half to get the part. Remind her why I haven’t gone to a dealer in over 35 years and don’t plan on going back for service anytime. More

Right to the point but worked with me and we agreed like it should be felt very good when I got deal done. it should be felt very good when I got deal done. More

I went to buy a truck. I found the salesman knowledgeable about the vehicle make it look good for me the finance department. They are very easy and very simple within a cou I found the salesman knowledgeable about the vehicle make it look good for me the finance department. They are very easy and very simple within a couple hours. I finish the deal and I left with my new truck. More

This 1 star is for the GMC Moss service center. Took my truck on a Monday at 8am. I was told it would be checked Monday latest Tuesday. Called Tuesday it hadn’t been check I was told Wednesday now. Took my truck on a Monday at 8am. I was told it would be checked Monday latest Tuesday. Called Tuesday it hadn’t been check I was told Wednesday now. called Wednesday hadn't been checked. Called Friday hadn’t been checked. Apparently they were backed up not sure if they’re short staffed but a week just to check my truck doesn’t sound correct. Plus a loaner can’t be given to me until it’s diagnosed but they can’t even diagnose it for over a week. Employee issues happen I get it but accuracy on estimate on a day your car would be checked that’s a minimum that could be done. Short staffed or backed up it’s still possible to give a better estimate when it’ll be checked. Service center looks to me very poorly managed with expectations for customers. “At Moss Bros. GMC, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.” “timely manner”??? More

They were the best! Huge shout out to Barnabe & Damian. They gave me several options & stuck to my wants and needs. Thank you so much.! Huge shout out to Barnabe & Damian. They gave me several options & stuck to my wants and needs. Thank you so much.! More

The service was great. The salesman was very knowledgeable and I loved the personal responses when he answered my questions. It was a really good experience. Thank you. I The salesman was very knowledgeable and I loved the personal responses when he answered my questions. It was a really good experience. Thank you. I'm very happy with my new vehicle. More

I would recommend anyone looking to buy a car come to Moss Bros! Excellent service, Roberto and Barnabe made sure I left the lot happy with my purchase! Moss Bros! Excellent service, Roberto and Barnabe made sure I left the lot happy with my purchase! More

Took the truck out 2 weeks later and had to have it towed and am now stuck with no truck. I’m wondering if it was misdiagnosed. Paid a lot of money for a bad idle. Had 8 injectors replaced and it did not sol and am now stuck with no truck. I’m wondering if it was misdiagnosed. Paid a lot of money for a bad idle. Had 8 injectors replaced and it did not solve the problem. More

Very pleasant. I was out of there in about 3 and a half hours with my new car. I was out of there in about 3 and a half hours with my new car. More