Moss Bros. GMC

Great job Jeremy Chavez. His customer service skills are second to none. He’s a great representation of your dealership. I drove out of my way to Moss Bros and I’m happy I di His customer service skills are second to none. He’s a great representation of your dealership. I drove out of my way to Moss Bros and I’m happy I did. It shows Jeremy has been trained properly. Give him a raise or promotion before another dealership snatches him up. More

Johnathan my service advisor was prompt, communicative, accurate and very friendly. He moved my service along nicely all the while keeping me up to date. accurate and very friendly. He moved my service along nicely all the while keeping me up to date. More

Manager Dave and his team went above and beyond to make sure I was happy and making the right decision with my purchase. Could not recommend this dealership enough! sure I was happy and making the right decision with my purchase. Could not recommend this dealership enough! More

Raj really made our experience at Moss amazing. He secured our loyalty with Moss Bros. For future needs. He secured our loyalty with Moss Bros. For future needs. More

The experience started out good with sales men. He did his thing, and we already knew what we wanted. They asked me what I wanted to pay. I dislike that they act like what the maximum you’re willin He did his thing, and we already knew what we wanted. They asked me what I wanted to pay. I dislike that they act like what the maximum you’re willing to pay is what they will give you. Rather then looking at the best option for you. I through a ball park number. I asked for the final price and they just kept avoiding the question. The sales manager comes out and does his little search. It sounded good, we work out a number and he said he would take out a 6,000 of 96,000. Allegedly he did. When I get to financing the price tag is now at 99,000,l but with the “discount” they gave it was at 96,000, which was the regular price it was advertised. I told them about the discrepancy and told them they had to take out the 6,000. The final price is 93,000 but it should have been 90,000 because the car was listed at 96,000 rather the paper he brought over saying 99,000. The manager says it’s allegedly a misunderstanding, they play hard to get and go back and forth then finally give. They bring down the price to what it should, or what I though should be. Ultimately they charge be 3,000 more for the vehicle. The manger was shady, hope they enjoy the 3,000 because they probably won’t be getting my business in the future. Also my wife called a few days later to see what financing company we had because they didn’t disclose that either but they never returned our call. More

Experience was great , Raj was an outstanding salesmen. He made our Experience very easy at Moss GMC..thank you! He made our Experience very easy at Moss GMC..thank you! More

My husband picked up our GMC 3500 after they fix the front wheel wheels he drove approximately 2.6 Miles back home and the front wheels were already rubbing on both sides in both wheel wells. My husband front wheel wheels he drove approximately 2.6 Miles back home and the front wheels were already rubbing on both sides in both wheel wells. My husband was not very happy about this and called and talked to the service writer and told him how disappointed he was in the technician’s work. He also told the service writer that he hoped that GMC would not have to pay for this terrible job since now he has to take it back to a Chevy dealership in Lake Havasu to get it fixed. He did not have time to bring it back before leaving town. We’ve always had great service at Moss motors so we were very disappointed in the work. More

Good, friendly service. They were all helpful in the car buying process. Yes yes yes They were all helpful in the car buying process. Yes yes yes More

Excellent customer service and shuttle. It feels like an eternity for a car repair. However, the work is professional. It feels like an eternity for a car repair. However, the work is professional. More

My service technician Jeramy was great. It did take forever to get my vehicle but that was because of Mopar. It did take forever to get my vehicle but that was because of Mopar. More