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Moss Bros. GMC
Moreno Valley, CA
79 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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79 Reviews of Moss Bros. GMC
Helpful August 24, 2021
Jonathan great costumer advisor. Took my request for oil change service and multi point inspect. Told me it take about hour and half. done time. change service and multi point inspect. Told me it take about hour and half. done time. More
by booker5rulon
Employees Worked With
Jonathan Hernandez
August 04, 2021
EXCEPTIONAL FIVE STAR CUSTOMER SERVICE!!!ANGIE WAS A EXCEPTIONAL FIVE STAR CUSTOMER SERVICE!!! ANGIE WAS A PLEASURE TO WORK WITH AND KEPT ME INFORMED OF THE STATUS OF WORK ON MY VEHICLE THE WHOLE TIME. EXCEPTIONAL FIVE STAR CUSTOMER SERVICE!!! ANGIE WAS A PLEASURE TO WORK WITH AND KEPT ME INFORMED OF THE STATUS OF WORK ON MY VEHICLE THE WHOLE TIME. More
by SKOSLOWSKI
Employees Worked With
ANGIE GUANGA
July 12, 2021
Good costumer service. Great at keeping you informed about services through email and phone. Couldn’t finish servicing my Yukon the same day but had it early in the morning The next day. about services through email and phone. Couldn’t finish servicing my Yukon the same day but had it early in the morning The next day. More
by Olivia.Figueroa
Employees Worked With
Angelica Guanga
May 16, 2021
Jonathan en el área de servicio me ayudó muy bien en todo lo que necesite contesto todas mis preguntas y me ofreció buenos descuentos y estoy muy satisfecha con su trabajo lo que necesite contesto todas mis preguntas y me ofreció buenos descuentos y estoy muy satisfecha con su trabajo More
by Beltran
Employees Worked With
Jonathan
March 21, 2021
Very disappointed. I informed the lot employee what I was looking for and the truck he showed me was not what I was asking for, he asked if I wanted to test drive told him no, its not what I want, so he grab looking for and the truck he showed me was not what I was asking for, he asked if I wanted to test drive told him no, its not what I want, so he grabbed the sales manager Ben. I told Ben the same information 3 times. No 4x4, no diesel and no wood panels.. He then replied he would try to find one in the system, he stepped away for 2 minutes came back and said he was not able to locate one in the area but one was located 100 miles he then asked how much did I want to spend told him 50k. He gave me his card and stated he will call me the next day. We were BASICALLY DISMISSED. Wife and I were extremely irritated. After departing decided to give another GMC a try. Well it was a very extremely different experience. It started with the sales man introducing himself and asking for our names. Needless to say I drove off with a 2021 and spent 60k. All because we were treated with respect and not a number. BTW, I'm still waiting for that call its been 1 week. More
by Robert.l.pitts
Employees Worked With
Na
March 17, 2021
Kept your word and great communication. Trust I will be purchasing from you again in the future. Made the process very easy and stress free. purchasing from you again in the future. Made the process very easy and stress free. More
by Edengardenof100
Employees Worked With
Manuel
March 05, 2021
Your team worked very hard to put my deal together. My only complaint is, you sold so many vehicles that day, finance was really backed up and we waited quite a while to complete the paperwork. That's th only complaint is, you sold so many vehicles that day, finance was really backed up and we waited quite a while to complete the paperwork. That's the world of buying a vehicle I guess. I always look at the Moss dealerships first, when purchasing a vehicle. More
by edreidsr
Employees Worked With
B. Rodriguez
