Moss Bros. Toyota of Moreno Valley - Service Center

Oil Change After purchasing a new Camry I was afraid the free oil change would not be worth the time. Moss Bros. had me in and out in half an hour! I was even After purchasing a new Camry I was afraid the free oil change would not be worth the time. Moss Bros. had me in and out in half an hour! I was even able to bring it in after picking up the kids from school! More

Great Service Staff Service Staff is very professional. I got an e-mail from the Service Mgr. Mike Dawe introducing himself and scheduling the first service on the new Co Service Staff is very professional. I got an e-mail from the Service Mgr. Mike Dawe introducing himself and scheduling the first service on the new Corolla I got from the dealership. The following week, I took my 4-Runner and fixed the VSC light by performing the zero point calibration. A multi-point inspection was performed and tire pressure was checked and properly inflated. Al Harvell, Assistant Service Mgr. was very professional and knowledgeable in writing the service request. I will definitely get all the scheduled maintenance service of my two Toyotas at this dealership. More

Great dealer and staff. I had a very good experience servicing my car, fantastic customer service upon arriving to the service department to talk to my service writer until t I had a very good experience servicing my car, fantastic customer service upon arriving to the service department to talk to my service writer until the completion of my work...Way to go Moss Toyota! More

20k service Craig was very helpful and friendly as always, the Service was exceptional. My car was done within the time they said it would be done. Craig was very helpful and friendly as always, the Service was exceptional. My car was done within the time they said it would be done. More

My car get GREAT GAS MILAGE NOW!! They did the 75000 mile service which includes valve check & adjustment, complete throttle body cleanout & air filter. WOW what a difference! I only They did the 75000 mile service which includes valve check & adjustment, complete throttle body cleanout & air filter. WOW what a difference! I only have to fill up once a week now, compared to twice a week before. You have a good crew! Thanks Moss Bros.! Sincerely, Mike P. More

Excellent Customer Service Had an appointment for service and was running just a little late due to traffic back-up. However, Mr. Al Harvell assisted me and assured me that it Had an appointment for service and was running just a little late due to traffic back-up. However, Mr. Al Harvell assisted me and assured me that it was no problem and would have me out quickly. Even with the back up of vehicles being serviced, I was out at the time he quoted. This was the second time I was assisted by Mr. Harvell and he is an exceptional professional. Each time my husband or I had questions, he explained fully the answers and because of that, I will only have my car serviced at M.V. Toyota and request my friends to use M.V. Toyota. (Just a side note: The first time I had my care serviced at the place where I purchased my vehicle, someone stole my cell phone charger out of my glove box and my radio stations were changed) After that happened, I started using M.V. Toyota and nothing was stolen nor was my radio stations changed in my car. Much appreciated for the care shown towards your customers! More

5,000 mile scheduled maintenance Craig Suchil has always provided superior customer service. I have been a customer for seven years and I keep coming back for the great service. Craig Suchil has always provided superior customer service. I have been a customer for seven years and I keep coming back for the great service. More

The wait is too long I had an appointment for a simple oil change that took over two hours to complete. This dealership needs more service technician to meet the needs of I had an appointment for a simple oil change that took over two hours to complete. This dealership needs more service technician to meet the needs of truly exceptional service. The only positive thing that occurred was the friendly service I received from Al, even though my appointment was with Mike. When I arrived Al was busy with a customer but came out to assist me as soon as he was done while about 8 of his colleagues huddled in a corner doing stretch exercises in the window and playing around without caring that there were customers waiting to simply be checked in. Thank you Al I appreciate you! More

Check Engine Engine light was ignited and I waited an hour for the service to be completed which is excellent. I was able to go to work. Engine light was ignited and I waited an hour for the service to be completed which is excellent. I was able to go to work. More

Service My experience was excellent was helped in timely manner did not wait long, very satisfied with service. Will return for services for Corolla and Highl My experience was excellent was helped in timely manner did not wait long, very satisfied with service. Will return for services for Corolla and Highlander. Thank You. More