Moss Bros. Toyota of Moreno Valley - Service Center

Always great service and great communication The service department always delivers as promised! I have been going to them for everything for the last 6 years and I have never had any issues with The service department always delivers as promised! I have been going to them for everything for the last 6 years and I have never had any issues with my vehicle. They have great follow up and communication throughout the service appointment. They get me out in a timely manner, so I can get along with my day. No complaints. More

Scheduled Minor Service For Toyota Tacoma. Customer satisfaction is excellent. I will keep my next scheduled service. Truck performs better with the service. The friendly atmosphere makes the Customer satisfaction is excellent. I will keep my next scheduled service. Truck performs better with the service. The friendly atmosphere makes the waiting time go fast. I appreciate the professional service and recommendation given to my truck. Keep up the good work. More

Excellent and Outstanding Joe Vidrio is an excellent service guy who explains everything to me regarding the servicing of my Toyota. He is a patient guy and I admire him for t Joe Vidrio is an excellent service guy who explains everything to me regarding the servicing of my Toyota. He is a patient guy and I admire him for that. More

Very quick service I took my 2018 Camry in for the first required maintenance care and was impressed with how quickly the technicians were with completing the job. I th I took my 2018 Camry in for the first required maintenance care and was impressed with how quickly the technicians were with completing the job. I thought I would be sitting for hours and was prepared to stay the time required, but since the job was completed so quickly, I was able to drive back home and relax before heading out to teach my night classes.. This dealership is about 30 miles from my home and there are closer dealerships I could have taken my car to, but I heard many positive comments about this dealership from my brother and friends. I am willing to do what I can to assure great service in a timely manner. More

Great service Joe Vidrio is a great man and he was very efficient in his explanation of the process. The shuttle service was very convenient and dropped me off and Joe Vidrio is a great man and he was very efficient in his explanation of the process. The shuttle service was very convenient and dropped me off and picked me up in a timely manner. was a wonderful experience thanks to him. More

Engine light on. Sarah and the other gentleman were very helpful and updated me during the entire process. AAA incorrectly installed the wrong battery. The problem was Sarah and the other gentleman were very helpful and updated me during the entire process. AAA incorrectly installed the wrong battery. The problem was identified and fixed quickly. More

Service is good. xxxx sales department Service no problems. No issues. But about a month ago I had a problem getting a refund from sales/ financial. So xxxx them. Service will be Service no problems. No issues. But about a month ago I had a problem getting a refund from sales/ financial. So xxxx them. Service will be my only business there. More

Service Review Always great working with Joe! He has excellent customer service and never failed to satisfy me every time I get my vehicle serviced. Great first time Always great working with Joe! He has excellent customer service and never failed to satisfy me every time I get my vehicle serviced. Great first time encounter with Sarah as well. Both are very good with what they do! More

Recall on Airbags My vehicle had two recalls, airbags and slidding doors, so it was an all day repair. Drop off the car at 7am and picked it up at 8pm from the sales de My vehicle had two recalls, airbags and slidding doors, so it was an all day repair. Drop off the car at 7am and picked it up at 8pm from the sales department. Overall it was a very good experience. But I will like to note that there was some super long lines for service. More

A wash would be great. Not used to getting serviced and no wash. Just feel a wash would be great. When I asked if they would wash it I was given a rude look followed with Not used to getting serviced and no wash. Just feel a wash would be great. When I asked if they would wash it I was given a rude look followed with a rude reply as if I was an idiot. Not too happy about that. More