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MOSSY BUICK, GMC
New Orleans, LA
89 Reviews
In January of 1934, Wiley Mossy Sr. opened Mossy Motors on Rampart Street in New Orleans. Mossy was only the third car dealer to open in the city and the first Oldsmobile dealer in the entire State of LA.
Almost immediately Mossy Motors gained a reputation of offering outstanding customer service, fair prices and quality products. And after 75 years the Mossy name still represents these qualities.
In 1956, Mossy Motors moved from Rampart Street to its current location at 1331 S Broad St in Mid-City New Orleans. In 1991, Mossy Motors acquired the Pontiac franchise and in 2001 brought Buick and GMC Truck to the Mossy name after the closing of Oldsmobile by General Motors.
Mossy Motors operates in over 67,000 square feet of buildings on 6.2 acres of land. It remains to this day, one of the largest automotive dealers in the city of New Orleans. We are located within five minutes of the Central Business District, University Hospitals, Dillard University, Tulane and Loyola University and other major schools and universities.
Mossy is well known for it's service department but Mossy's Collision Center has been recognized by most major insurance companies as one of the best collision repair facilities in the South. They continue to favor us with their business. In fact, we are a direct repair facility for most of the major insurance companies and can work on any type of automobile foreign and domestic.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 89 reviews
May 21, 2025
Seth was a pleasure to work with. on both my GMC trucks The last two months! on both my GMC trucks The last two months! More
by rrojas1764
Verified Customer
May 20, 2025
Not one follow up call from salesman. Still dirty after detailed. Forgot one tire shine. Still dirty after detailed. Forgot one tire shine. More
by tmcraigie1
May 20, 2025
I had a great experience at the collision center. They did an excellent job repairing my car—it looks as good as new. The staff was very friendly, professional, and kept me updated throughout the ent They did an excellent job repairing my car—it looks as good as new. The staff was very friendly, professional, and kept me updated throughout the entire process. They made everything smooth and stress-free, from the estimate to the final pick-up. I really appreciated their attention to detail and customer service. Highly recommend them if you’re ever in need of quality repairs! More
by jenncarl_76
Employees Worked With
James P
May 20, 2025
Mr. Eddie was so Awesome. Mr Eddie explained what was wrong and in need of repair. I decided not to have the repairs done because of the high price. However,.Mossy service was fast and customer service wrong and in need of repair. I decided not to have the repairs done because of the high price. However,.Mossy service was fast and customer service was great! More
by dlwatson247
Employees Worked With
Service
May 19, 2025
Great service time was some what lengthy impress with over all performance my windshields work perfect my panel for the is doors is dis jonted over all performance my windshields work perfect my panel for the is doors is dis jonted More
by Michaellarkin52
Employees Worked With
May 18, 2025
Eddie and Jeff in Service and Robbie in Parts are outstanding!!! Exceptional customer service and they provide thorough and detailed explanations and updates throughout the process. outstanding!!! Exceptional customer service and they provide thorough and detailed explanations and updates throughout the process. More
by TROYEMATHERNE
Employees Worked With
Other Employees :
Robert Neil
May 18, 2025
We used Mossy Collision center to repair our 2020 Sonata. The staff did an excellent job repairing our car. I would recommend Mossy to anyone that needs repair work. The staff did an excellent job repairing our car. I would recommend Mossy to anyone that needs repair work. More
by jlanaux
Employees Worked With
We worked with the collision Dept.
May 17, 2025
Took my Forester in for some minor repairs covered by insurance. Adjustment and estimate process was easy enough but had to wait about month for an opening to fit me in for repairs. Quoted me double th insurance. Adjustment and estimate process was easy enough but had to wait about month for an opening to fit me in for repairs. Quoted me double the price for a windshield replacement so decided to go elsewhere for that. Work completed was OK, still some small dings/dent in the final product but took so long to get it done I just decided roll with it. When I pointed it out, I was told “I don’t know, I don’t deal with USAA claims.” Mossy offers great services usually but their collision department seems a bit over extended. More
by jonathan.whipple4
Employees Worked With
James
May 14, 2025
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by iambs.chills-5f
Employees Worked With
