Mossy Nissan National City

Best car buying experience of my life, and I don't say that lightly. I'm a retired Navy Senior Chief. I've navigated bureaucracies, managed high-stakes logistics, and dealt with people under pressure for that lightly. I'm a retired Navy Senior Chief. I've navigated bureaucracies, managed high-stakes logistics, and dealt with people under pressure for over 20 years. I know the difference between someone doing their job and someone who genuinely takes pride in what they do. Enrique Rodeles at Mossy Nissan National City is the latter. I came in with one ask — a 2026 Nissan Sentra SV, a clean OTD number, no dealer add-ons, and no games. I was buying through Navy Federal Credit Union's TrueCar program with a buyer's check. I'd already done my homework, compared inventory across multiple Mossy lots, and was also looking at a Honda Civic at a competing dealer. Enrique didn't flinch. No pressure. No daily callback harassment. No bait-and-switch. He simply went to work. He beat my price expectations, confirmed zero mandatory add-ons in writing, locked in the VIN, and had everything ready before I even walked back through the door. The finance team followed his lead professional, straightforward, no arm-twisting on warranties or extras Here's what got me most: Navy Federal hadn't even issued the check yet, and Mossy handed me the keys anyway. That's not just good customer service that's trust. Real trust. The kind you don't see often, especially at a dealership. If you're buying a Nissan in San Diego, go see Enrique Rodeles at Mossy Nissan National City. Period. You won't regret it." More

Ivan and the gang took care of my issue with a smart key of a vehicle purchased at Carmax. It was busy so it took time. I was provided transport to a local place for a bite to eat as well as the return trip of a vehicle purchased at Carmax. It was busy so it took time. I was provided transport to a local place for a bite to eat as well as the return trip. There, I had a cup of good coffee in the comfortable lounge. I didn't use it but there was WiFi available. Everything was spotless. If you need or want Nissan service I strongly suggest Mossy Nissan. More

Great Thank you Henry samaniego for the great service, lo mejor de todo, es que es bilingual y te explica muy bien si tu carro necesita algun servicio extr Thank you Henry samaniego for the great service, lo mejor de todo, es que es bilingual y te explica muy bien si tu carro necesita algun servicio extra. More

Great service This dealership has the best service advisers. They treat you with kindness and respect. They want to give you the best service ever in the time you a This dealership has the best service advisers. They treat you with kindness and respect. They want to give you the best service ever in the time you are there. They are great with their customers. Thank you Michael Santana. More

It was great He was very helpful and very polite I will recommend Henry Samaniego and Mousey Nissan with my friends and family I love my Maxima thank you He was very helpful and very polite I will recommend Henry Samaniego and Mousey Nissan with my friends and family I love my Maxima thank you More

Best Nissan: Henry This dealership is the only one I love to go to. Especially because of Henry. He is so helpful, friendly, and explains everything in detail. Whenever This dealership is the only one I love to go to. Especially because of Henry. He is so helpful, friendly, and explains everything in detail. Whenever there is an issue or I have a question he never hesitates to get back to me. He's the Best! Thanks Henry! More

Great service adviser. I took my Nissan Altima because I was having problems with door, The customer care adviser took care of everything I needed. Great customer service an I took my Nissan Altima because I was having problems with door, The customer care adviser took care of everything I needed. Great customer service and experience. More

very poor service adviser need better customer care purchase new car in December had noise in right side upper dash in speaker this was a 2017 Altima went to service they had the car for 2 days said the purchase new car in December had noise in right side upper dash in speaker this was a 2017 Altima went to service they had the car for 2 days said they fixed it on my way home the noise was still there went back again explained the problem still there road test didn't hear the noise i waited 3 hours and the service adviser went to lunch and no one wanted to help me and give me any information on my car or the problem so i asked for my car back service very bad customer help .i went to one of your other dealership they listen what i had to say about the car took on road test they fixed the noise in the upper right dash speaker service adviser let me know what was going on with the car in a timely manner the dealership in national city adviser walk pass you an say nothing won't go to that dealership any more i will tell my family and friends stay away More

Great service department Took my truck in for oil change great experience Henry was great explained everything was very professional very friendly . I highly recommend Mossy N Took my truck in for oil change great experience Henry was great explained everything was very professional very friendly . I highly recommend Mossy Nissan service dept . More

Very disappointed with this dealership Had the worst end-of-lease experience at this dealership and do not plan on doing business with them again. When I turned in my old lease, I signed a Had the worst end-of-lease experience at this dealership and do not plan on doing business with them again. When I turned in my old lease, I signed a new one with the understanding that the old lease would be paid off. No one in Sales or Finance mentioned that the old lease would not be paid in full. Three months after returning the old lease, I received a statement for the old lease with a balance owed. I emailed the sales person and finance people I had previously worked with. After about two weeks of no response, I went in to the dealership. I was told they would look into it. A month and a half later, I get another statement saying I still had a balance. I call the dealership and they tell me again they are looking into it. Next thing I know, I start getting calls from Collections. So I call again and I am told I need to go in to the dealership to get help. So I go in. When I get there I am told they have to look into it and they will call me back but that everything they promised was paid and that they dont pay excess wear and tear costs. Six months after I turned in the old lease I am being told I would have to pay for the excess costs. 6 months! Totally unacceptable. I signed a new lease without the dealer being truthful about what I would owe on the old lease. I feel cheated and do not plan on ever going back there again. More