
Motor Cars of Chicago
Joliet, IL
Filter Reviews by Keyword
By Type
46 Reviews of Motor Cars of Chicago
Out of state buy. Stay away from this place. Terrible experience. This dealership has not been forthright with information throughout the entire buying process. Unfort Stay away from this place. Terrible experience. This dealership has not been forthright with information throughout the entire buying process. Unfortunately, I just had to have a specific car they had in stock, so it was my fault for trusting them. The salesperson was a pleasant person, but did not disclose information, even after requesting it. Responses I received glossed over the questions I had, basically giving me some vague and general answer. First red flag: they told me that “we do not have to provide documentation of inspections”, regarding the condition of the car, what the material condition was, etc. Second red flag: they do business over Venmo and text. It worked out in this case, but it seems very amateur. Third red flag: the salesperson I worked with did very little to show or provide any videos of the car. I kept hearing “we move over 300 units a month, trust me on my word that everything is in order”. It was only after pleading several times that I received a few 30sec clips of sideways video of the car I wanted. I didn’t know the car was tuned to stage two with an access tuner, map downpipe and catback until the car arrived at my place. I kept hearing “this car is very clean”, which was somehow supposed to provide me information that I wanted on the car, such as what has been modified. Fourth red flag: I was misled by Dorry the salesperson, during several conversations over the phone, I asked about taxes being included in the price. She explicitly told me that my state does credit for trade ins, and proceeded to tell me that since my trade in value was similar to the price of the car, it would only be a few hundred in taxes. Complete lie. I received the title after a few weeks, went to the title office and got hit with another $3500 tax. The title office told me that those credits only apply to new cars or with a MCO title. It is my fault for trusting this dealership, but my naivety can help prevent others from falling victim. When I asked Dorry regarding this matter, she then proceeded to tell me the tax credit laws that apply to my state. But previously she stated that the taxes would be minimal. Lies, deceit and misinformation - this summarizes this dealership. More
I had a good experience purchasing a vehicle through this dealership. I was helped by Zach Hashmi. He was very responsive and helped me with everything i requested. The car I purchased is also in great condi dealership. I was helped by Zach Hashmi. He was very responsive and helped me with everything i requested. The car I purchased is also in great condition. More
Ghaith from MCC was extremely patient and friendly from the start of my interactions with him. He was very professional in answering any questions I had about a glc63 and made himself readily available to the start of my interactions with him. He was very professional in answering any questions I had about a glc63 and made himself readily available to respond to my questions quickly. I would absolutely recommend this dealership to anyone looking for a hard to find vehicle More
I recently purchased a low mileage Charger Hellcat Jailbreak from Motor Cars Mitsubishi, and the experience was top-notch! Jesus was extremely helpful and made the whole process smooth and stress-free Jailbreak from Motor Cars Mitsubishi, and the experience was top-notch! Jesus was extremely helpful and made the whole process smooth and stress-free. He was professional, knowledgeable, and easy to work with. I really appreciated how simple he made everything. I’m absolutely loving the car and definitely look forward to doing business with them again in the future. Highly recommend! More
I recently had an outstanding experience at Motor Cars of Chicago and I felt compelled to share my thoughts. The staff was attentive, courteous, and genuinely eager to assist. My sales representative, Kri Chicago and I felt compelled to share my thoughts. The staff was attentive, courteous, and genuinely eager to assist. My sales representative, Kristian was exceptionally knowledgeable and patient, answering all my questions without any pressure. They made the car-buying process smooth and enjoyable, taking the time to understand my needs and guide me to the perfect vehicle. The entire team, from finance to service, displayed top-notch customer service. They were transparent, efficient. Thank you guys Love the car !! More
Eric Wang and the Motor Cars of Chicago team provide a streamlined experience with quality vehicles to choose from. I was shopping from out of country and never felt uneasy nor difficulty with the experie streamlined experience with quality vehicles to choose from. I was shopping from out of country and never felt uneasy nor difficulty with the experience. More
Excellent experience working with Eric. I purchased remote and communication from Initial contact to even after delivery was excellent! I would recommend motor cars of Chicago to anyone l I purchased remote and communication from Initial contact to even after delivery was excellent! I would recommend motor cars of Chicago to anyone looking for a luxury or exotic! More
I had an excellent experience with Eric from initial call to even answering questions after delivery. I bought remote and they made the process simple and easy. I would recommend buying from Motor Cars of to even answering questions after delivery. I bought remote and they made the process simple and easy. I would recommend buying from Motor Cars of Chicago and plan to again on my next purchase! More