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Motor City Buick GMC

Bakersfield, CA

4.9
851 Reviews
Call Dealership (661) 735-4976
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3101 Pacheco Road

Bakersfield, CA

93313

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851 Reviews of Motor City Buick GMC

October 30, 2024

Service at the fleet dept prompt and communication great. Jason Book had creat communication with me. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Book service writer
Print
Nov 02, 2024 -

Motor City Buick GMC responded

Thank you for your feedback, Fred. I'm glad to hear that you had a positive experience with our fleet department and appreciated the communication from Jason. At Motor City Buick GMC, I strive to provide prompt and effective service. I look forward to assisting you again in the future! Sincerely, Seth Long | Service Manager

October 28, 2024

Emanuel was amazing. He purposely put forth extraordinary effort to be helpful and showed genuine concern More

by westberry85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Print
Oct 30, 2024 -

Motor City Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that Emanuel provided you with exceptional service at Motor City Buick GMC. It’s always our goal to ensure our customers feel valued and supported. I look forward to seeing you again soon! Sincerely, Seth Long | Service Manager

October 27, 2024

Always professional and knowledgeable help with timely follow-up gives confidence in a job well done More

by michaeldow
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph and Mary
Print
Oct 29, 2024 -

Motor City Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the knowledgeable and professional team at Motor City Buick GMC. Your confidence in our service means a lot to us. We look forward to assisting you again in the future! Sincerely, Jimmy Sisneros - General Manager

October 18, 2024

Payton was on the ball, we didn’t have to wait for anything. Did his homework and made us a great deal. Listened to what we wanted and delivered! More

by bob_bnc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payton C
Print
Oct 22, 2024 -

Motor City Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Motor City Buick GMC. It's great to know that our team was attentive to your needs and helped you secure a great deal. We look forward to serving you again in the future! Sincerely, Jimmy Sisneros - General Manager

October 01, 2024

Service is good, sales is very poor. I will never buy another vehicle from Motorcity after they tried to screw me on a lease. More

by Scott G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales
Print
Oct 03, 2024 -

Motor City Buick GMC responded

Thank you for sharing your experience with us, and I appreciate your feedback. I'm glad to hear that you found our service satisfactory, but I respect your feelings regarding the sales process. If you have specific concerns about your lease situation, I encourage you to reach out to me directly at Motor City Buick GMC. I'm here to help address any issues and improve your experience. Thank you again for your input. Sincerely, Jimmy Sisneros - General Manager

September 17, 2024

I had an appointment at 9:30am. I got to the dealership at 9:10am thinking I can dropped off my vehicle early. I had to wait in line and finally got checked in at 9:29am and was tol More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Print
Sep 19, 2024 -

Motor City Buick GMC responded

Thank you for sharing your experience with us. I understand your frustration regarding the wait time at Motor City Buick GMC despite having an appointment. Your feedback is valuable, and I constantly strive to ensure timely service for all our customers. Please feel free to reach out to me directly so I can address your concerns further. I appreciate your patience and hope to provide you with a better experience next time. Sincerely, Seth Long | Service Manager

September 13, 2024

The service was good and my technician was very professional and friendly. No complaints from me. More

by Dangerous dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Print
Sep 13, 2024 -

Motor City Buick GMC responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with our service team at Motor City Buick GMC. Our technicians strive to provide professional and friendly service, and it's fantastic to know that we met your expectations. I look forward to assisting you again in the future! Sincerely, Seth Long | Service Manager

September 12, 2024

Carlos and Jarred were absolutely amazing! They made my purchase easy and stress free. I have purchased many vehicles from different dealerships. Motor city and these two men in particular sho More

by moliversells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Valdez and Jarred
Print
Sep 13, 2024 -

Motor City Buick GMC responded

Thank you, Carlos, for your fantastic review! We're thrilled to hear that you found your experience at Motor City Buick GMC to be easy and stress-free. Jarred and the team appreciate your kind words about their professionalism and integrity. Your trust and loyalty mean the world to us, and we look forward to assisting you again in the future. Don’t hesitate to share your experience with others! Sincerely, Jimmy Sisneros - General Manager

September 10, 2024

This was by far the best experience buying an automobile that I have ever had. Joshua Spinner was our sales representative, this young man was amazing, very informative, no pressure. Joshua new the vehicles More

by Bud 1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Spinner, and the financial person
Print
Sep 12, 2024 -

Motor City Buick GMC responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience at Motor City Buick GMC was the best you've ever had. Joshua takes great pride in providing exceptional service, and it's fantastic to know he made such a positive impact during your purchase of the Acadia. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Jimmy Sisneros - General Manager

September 08, 2024

Good and fast service. They miss some of the fine details. Two plans did match up. And send it back to fix. More

by Denbeeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Print
Sep 10, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I appreciate your acknowledgment of our good and fast service, and I'm glad you brought the details to my attention. At Motor City Buick GMC, we strive for accuracy and are always looking to improve. Please feel free to reach out directly so I can ensure everything meets your expectations. We look forward to serving you again! Sincerely, Seth Long | Service Manager

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