Motor City Buick GMC

We purchased a Truck from Motor City in January 2022, at time of delivery the truck was missing some components. We were assured both by our salesman and the sales manager these components would be delivere time of delivery the truck was missing some components. We were assured both by our salesman and the sales manager these components would be delivered and installed in the truck sometime during the 2nd quarter for the year. We checked back with them multiple times between April-June during the second quarter, and we're constantly brushed off getting no answers on when these parts would be Iin stalled in our truck. We continued to check in with them this entire year and have continued to be brushed off with no real answer on when these parts will be installed in our truck. It is now almost December and we still have not had an answer on when these parts will be installed in our truck. We have had absolutely no follow up or communication with Motor City unless we initiated it first. It is very frustrating the lack of communication they have had with us, and their lack of concern that they have failed us as customers. Definitely would not recommend them to any of our friends or family. More

Extremely knowledgeable great hospitality non-pressuring. The staff definitely makes the buying experience comfortable and pleasant. The staff definitely makes the buying experience comfortable and pleasant. More

Everything was great on time fair price great staff close to my work device was awesome to my work device was awesome More

friendly service and helpful get the best deal for your trade in Would recommend to friends and family trade in Would recommend to friends and family More

Nice friendly dealership, we are a small company that has 3 vehicles that we service at motor city alway have been treated with respect Thanks Brian 3 vehicles that we service at motor city alway have been treated with respect Thanks Brian More

Very nice and courteous service technicians. Service on my vehicle was done promptly and accurately. Always a pleasure to do business there. Service on my vehicle was done promptly and accurately. Always a pleasure to do business there. More

Nice kind to me I love going there . Nice clean in the lobby they take long do my car at all good job . Nice clean in the lobby they take long do my car at all good job . More

One hour long but over all great customer service like always. Always willing to help. always. Always willing to help. More

Fast friendly service. Would recommend to friends and family. No other suggestions at this time. Would recommend to friends and family. No other suggestions at this time. More

Carlos did a very good communicating with me and keeping informed on the status of my truck. informed on the status of my truck. More