Motor City Buick GMC

I waited for 15 minutes b4 anyone spoke to me. The service writer was a total jerk; never smiled once, didn’t attempt to b friendly in any way. The cashier was WONDERFUL. Very friendly, very helpful!! service writer was a total jerk; never smiled once, didn’t attempt to b friendly in any way. The cashier was WONDERFUL. Very friendly, very helpful!! More

The service performed was to clean out the sun roof drains on my 2006 Hummer H3 Have dealt with Emanuel before and again had an EXCELLENT customer service experience with him drains on my 2006 Hummer H3 Have dealt with Emanuel before and again had an EXCELLENT customer service experience with him More

Ryan Benak did a good job of looking up trucks we might be interested in and either showed them to us or gave us the info needed to look it up on-line. Very pleased with his performance. be interested in and either showed them to us or gave us the info needed to look it up on-line. Very pleased with his performance. More

I was without my truck for over three weeks. Not the dealership fault GMC did not have a airbag sensor for my truck. The service advisor did a great job but Corporate dropped the ball on this and a cust dealership fault GMC did not have a airbag sensor for my truck. The service advisor did a great job but Corporate dropped the ball on this and a customer should not have to wait for any parts. Keep your stock up and you will save money and keep customers happy. More

I have purchased the last 4 trucks I own at Motor City GMC. I really appreciate there honesty and effort to get me what I want. GMC. I really appreciate there honesty and effort to get me what I want. More

Our rep was great called got us in and out quickly. Problem solved was excited to get my car back. Will call again. It was our first time using your service extremely pleased. Problem solved was excited to get my car back. Will call again. It was our first time using your service extremely pleased. More

Since this was my first service visit, I was a little nervous; I didn’t know what to expect. But it was super easy, and Ruben Hernandez, the service advisor I had, was wonderful. He put me at ease right nervous; I didn’t know what to expect. But it was super easy, and Ruben Hernandez, the service advisor I had, was wonderful. He put me at ease right away. I liked how he explained the process of what was going to happen and what could happen. He called me to update me on my vehicle and explained my options. I thought the whole process would take longer, but my car was ready in half the time. I didn't get the name of the cashier, but she was also amicable and efficient. I was very pleased with the process and services I received. More

Awesome Dealership! Super friendly, and super nice. Most convenient purchase I’ve ever made and best deal too! Every detail taken care of over the phone and truck was delivered with out an issue. convenient purchase I’ve ever made and best deal too! Every detail taken care of over the phone and truck was delivered with out an issue. More

Great customer service. Needed a warranty replacement on my Chevy Malibu auxiliary battery and Ruben did a great job handling this situation. Will recommend friends and families here. my Chevy Malibu auxiliary battery and Ruben did a great job handling this situation. Will recommend friends and families here. More

Excellent service. Efficient, courteous, promptI made Excellent service. Efficient, courteous, prompt I made an appointment and they began the service procedure as soon as I got there. It took an hour Excellent service. Efficient, courteous, prompt I made an appointment and they began the service procedure as soon as I got there. It took an hour and a half for complete service. More