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Motor Inn of Spirit Lake, Inc.

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1 Lifetime Review

2702 17th St., Spirit Lake, Iowa 51360 Directions
Sales: (712) 336-2701

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1 Review of Motor Inn of Spirit Lake, Inc.

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January 16, 2016

"Worst customer service ever"

- Tellitlikeitis

I've taken my car here several times for service over the last two years for various issues. The last straw was in the October. I noticed my car was leaking orangish fluid , and I could hear a gurgling sound under the hood right after I shut the engine off. It took them no less than THREE times to do the job right. The final time I took it in, I was cashing out and was told it was $300 more than what they had quoted me!!! They "made a mistake" is the excuse I was given. Left the main part totally off the invoice. Unbelievable. Kris at the Service Dept. desk is extremely rude. She obviously doesn't understand customer service at all. She acts as if you are bothering her. When I told her the final time how upset I was, she couldn't have cared less. Worst experience ever. Won't do business with them again. I'll go to Sioux Falls before I'd deal with this place!

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Kris at the Service Dept. desk
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