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Motor Trends of Houston

Alvin, TX

5.0
282 Reviews

3971 FM 528

Alvin, TX

77511

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Showing 282 reviews

November 10, 2012

These guys are great! I went in to purchase a low mile King Ranch F150 that I found online. While I was there my wife fell in love with a beautiful Mercedes and we ended up taking both of them! Jarrell More

by havinfun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Carranza
November 08, 2012

Took over two weeks to finalize deal. During the sale I never once received a return phone call from either an email that I sent or a voicemail I left. It wasn't a matter of negotiating price that caused More

by ssweitzer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Carranza
Nov 08, 2012 -

Motor Trends of Houston responded

I apologize for the dealy and will look into it immediately. I am happy to hear that you are enjoying your car and will contact you shortly. Thank you for bringing this to my attention. Mike Dodd

November 08, 2012

Motor Trends has a wide variety in vehicles and Ronell Ram is a great salesman providing quality customer service, very friendly, and very knowledgeable about the cars he sells. They ship cars all over th More

by Sarah Mariam Alam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronell Ram
November 08, 2012

The vehicle was in great shape!. It was exactly as The vehicle was in great shape!. It was exactly as described. We bought a used 2010 Expedition EL and could not be happier. We chose a White Diamond More

by BryanRobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hines, , Robert Hines
November 08, 2012

Great experience overall. Ronell was helpful, responsive, and worked to have the truck ready for my pick up with short notice to keep me from havign to drive back to the dealership another time. More

by kbilski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronell Ram
November 05, 2012

Love this place! My car is perfect and I appreciate how Jarrell took the time to help make sure the entire process went smoothly. He and everyone here was extremely helpful. I highly recommend Motor Trend More

by eiram17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrell, Frank Carranza
November 05, 2012

The whole staff was extremely friendly and helpful. I was in the process of moving, and had two vehicles to trade in. The salesmen went to my house to help get the other vehicle to bring back to the dea More

by tylermarcum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Scott, Mike, Robert Hines
November 05, 2012

What a refreshing experience. No pressure and high quality cars. I would recommend this dealership to everyone. There are so few honest car salesmen, I will be back for my next car. More

by RM1959
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrell, Frank Carranza
November 05, 2012

Hi Jarrell, It was a pleasure dealing with Motor Hi Jarrell, It was a pleasure dealing with Motor Trends from the start. Everyone from the Receptionist to Sales and Finance Reps were professional More

by PCeccarossi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Carranza
November 05, 2012

I had a great experience at Motor Trends buying a Ford 150 4x4. I am a busy guy and they had me in and out in 30 min with a new Truck ready to go. More

by Bluemoonskydive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hines
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