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Motors Northwest

Tacoma, WA

4.9
465 Reviews
Established in 2004, Motors Northwest is a premier independent pre-owned dealership known for our unwavering commitment to quality and customer satisfaction. We have built an excellent reputation by carefully selecting only the finest pre-owned vehicles, thoroughly reconditioning them to ensure they meet our high standards of reliability and performance. Transparency and respect are at the core of our business, and we strive to provide every customer with an honest, no-pressure car-buying experience. Our dedication to treating customers with the utmost respect extends throughout their entire ownership journey, which is why over half of our business comes from repeat and referral customers. At Motors Northwest, we believe in offering exceptional value, which is why we proudly stand by our motto: "Where the value exceeds the price!"
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7007 S Tacoma Way

Tacoma, WA

98409

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Showing 465 reviews

August 31, 2022

Yo everyone there was welcoming and respectful the guys made it feel comfortable, not to mention the salesman was very respectful and considerate as well. Ask for Meda More

by Daniel Wellington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alameda Ta'amu
Apr 13, 2023 -

Motors Northwest responded

Congratulations again Daniel! We appreciate your kind words and your business. Please keep us in mind for any automotive needs in the future.

August 31, 2022

Meda went above and beyond to take care of us. He worked with us and what we had in our names & was able to come through with the perfect car for us. More

by Danielnara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alameda Ta'amu
Apr 13, 2023 -

Motors Northwest responded

Congratulations again! We appreciate your kind words and your business! Please keep us in mind for your automotive needs moving forward.

August 30, 2022

We had a great experience shopping for a used car Motors Northwest. The sales rep Tony was very friendly and helpful. The whole team was great. We didn't feel the pressure to buy a car that we do at most ot More

by Jos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Beierle, Keith Jackson, Rocky Hartwell
Apr 13, 2023 -

Motors Northwest responded

Thank you for your kind words and congratulations again! We are glad we exceeded your expectations. Please keep us in mind for any of your automotive needs moving forward.

August 29, 2022

They guys were super friendly. Went to several shops before going here.. I won't need another car but would recommend buying your next car here More

by LL.baker69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Hipolito
Apr 13, 2023 -

Motors Northwest responded

Yes-Yes-LL! So happy for you and your new Toyota! Congrats again! Stay in touch, anytime that you need anything at all. We will be here, glad to assist.

August 28, 2022

We bought a car yesterday and so impressed with the service and the quality of the vehicles we came back and bought another car today!! More

by Stephjernigan7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Hipolito
Apr 13, 2023 -

Motors Northwest responded

Congrats again ... and again! Steph! For now, the driveway is full! So happy for you! Let us know anytime that you need anything.

August 28, 2022

He was a great help. He was very knowledgeable about the car and the features More

by Stephjernigan7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Hipolito
Apr 13, 2023 -

Motors Northwest responded

Congrats again Steph! Thank you for the great review. Keep us in mind anytime that you need anything at all. We will be here for you, glad to assist.

August 27, 2022

2nd time buying here , Jerry was an awesome salesman . Very kind and caring about his customers . Made the transaction super easy and quick ! Would definitely be doing business with Motors Northwest again More

by Eldenseguritan18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jackson, Jerry Hipolito
Apr 13, 2023 -

Motors Northwest responded

Congratulations again & again! Thank you for your repeat business, your confidence and your wonderful review. Please stay in touch with us, anytime that you need anything at all auto-related. We will be here for you, happy to help.

August 25, 2022

Went looking for a truck, found it here came back and bought. In and out, quick and easy. Jerry and Anthony took care of me, very professional and straightforward. Definitely will suggest anyone looking More

by Hartb5891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Black, Jerry Hipolito
Apr 13, 2023 -

Motors Northwest responded

Keep on truckin'! Congrats again!

August 25, 2022

Great experience, Tony and NW Motors continued to work to get me into something that I would love! I would recommend to anyone looking for a fair opportunity, and a different experience than traditional auto More

by Trice Antionette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Motors Northwest responded

Congratulations again Trice! Happy for you! Thank you for the great review. Please remember to keep us in mind any time that you need anything at all auto-related, we will be here to assist.

August 24, 2022

We were sold a vehicle, that got an engine code before we could get it home. Motors Northwest has only replied we did not purchase a warranty. This would be acceptable answer if the vehicle had driven more t More

by tmmonty17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JD Beierle, Keith Jackson
Aug 24, 2022 -

Motors Northwest responded

Thank you for your feedback. If I recall correctly we did take another look at your vehicle to help diagnose the issue from the code and offered assistance to help you find a solution. I am sorry you are not fully satisfied with our recommendation. I can assure you that your vehicle had been recently serviced and was fully safety inspected prior to its offering for sale. I again apologize you are not fully satisfied with your purchase decisions.

Aug 24, 2022 -

tmmonty17 responded

Correct you did take another look at the vehicle. It is obvious the code was only cleared because once again we could not get the vehicle home before the engine code came back. Your apology is just a word not an action to correct the situation. This further confirms for us Motors NW was fully aware of the issue and made not effort to disclose or correct it.

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