Mountain View Honda

Well, I never met the technician so I really can't give him a review. Shannon was very nice. I felt in a way like I was a little rushed when I first called to make the appointment. I guess maybe because it him a review. Shannon was very nice. I felt in a way like I was a little rushed when I first called to make the appointment. I guess maybe because it's a new place it's understaffed and there's just too much that he's having to do on his own? But definitely a super nice guy! More

I was kept informed of status of repair and explained everything. The only problem I had was delay getting started because other work was backed up —— for maybe an hour or so. everything. The only problem I had was delay getting started because other work was backed up —— for maybe an hour or so. More

This was my first tine since Pye left & Mountainview Honda took over. So far everyone seems helpful & kind. Honda took over. So far everyone seems helpful & kind. More

Great staff to work with…. Jakob, Christian, Tara. Top notch from beginning to end. Will definitely recommend to others. Jakob, Christian, Tara. Top notch from beginning to end. Will definitely recommend to others. More

Michelle at the front desk was very kind and hospitable both over the phone and in person. Jeff was knowledgeable about the car i bought even though it was not a Honda. The finance manager was also very he both over the phone and in person. Jeff was knowledgeable about the car i bought even though it was not a Honda. The finance manager was also very helpful. The dealership is clean and well maintained. I do however advise that you bring a jacket to wear during your wait. The wait time was a little long but I don’t hold it against them because there was only one person, as far as I could tell, handling the financing on a rainy Saturday. More

The customer service was excellent at my last visit. It was above and beyond the norm It was above and beyond the norm More

Quick, easy, Hassel free, pressure free Easy to understand everything that was going on, walked thru everything on a very easy manner understand everything that was going on, walked thru everything on a very easy manner More

Michelle convinced me to stay and Kevin sold me. I’m absolutely in love with my new 2025 Honda Civic Hybrid. Tara worked the finance part of the deal. Everyone was knowledgeable and absolutely fanta I’m absolutely in love with my new 2025 Honda Civic Hybrid. Tara worked the finance part of the deal. Everyone was knowledgeable and absolutely fantastic. The dealership was very clean and professional. I 10 out of 10 recommend. Thank you Mountain View Honda More

The service department cracked the floor plate and left deep scratches on the door on the passenger side of my 2021 Honda Accord. This was done while they were replacing the battery. I texted Shannon the n deep scratches on the door on the passenger side of my 2021 Honda Accord. This was done while they were replacing the battery. I texted Shannon the next day telling him that the HUD did not work after the battery replacement. They did replace the floor plate and the door panel. I reminded Shannon about the HUD and he raised his voice telling e he did not know about it. I said yes you did, check your notes. I reminded him that he sat in my car and tried to fix it. Then he starts yelling at me that he forgot it, ma'am, I FORGOT IT! Very unprofessional! It's clear they do not respect others property and customer experience doesn't matter. More

Kevin was amazing! At first the payments were way out of our range and we thought we would have to go somewhere else. But Kevin put in the work and got us the payments At first the payments were way out of our range and we thought we would have to go somewhere else. But Kevin put in the work and got us the payments we could make! We had a great experience with him and will be back for any other car needs we may have! More