Mountain View Hyundai - Service Center

Nothing less than respectful, polite, knowledgeable, & efficient. We were late for our oil change because we overlooked the 'time change'. Called on the road, explained, offered to change appt. The Ser efficient. We were late for our oil change because we overlooked the 'time change'. Called on the road, explained, offered to change appt. The Service Dept said, "No problem. We'll get it taken care of when you arrive." Can't beat that. Also, a shout-out to "Caden" (sp?), the Service Mgr. We had another issue with my wife's car & he explained perfectly everything surrounding it. Again, he took all the time necessary to address our concern & fully explain -- we deeply appreciate it. Other dealerships nearer to us won't/can't do that. Not to mention there's the excessive waiting period just to have an oil change!! Also, thanks to "Jacob", new to the team & DeWayne (Tech) for actually fitting us in for the oil change & tire rotation. A very pleasant experience & well worth the drive . . . RnB More

Fast service and on time. Did not push other services either just did the oil change and rotation. Did not push other services either just did the oil change and rotation. More

Was easily for schedule an appointment. They was very quick and efficient on the service. The coffee so good. They was very quick and efficient on the service. The coffee so good. More

Hard to call and talk to a person actually at the dealer to get information on Service status of my car or find out other info. Had to go through 800 number with people answering phone with no knowledge o to get information on Service status of my car or find out other info. Had to go through 800 number with people answering phone with no knowledge of local dealer information. Required multiple calls to just find someone who could provide me details and answers. Ridiculous! More

Prompt service, clean & comfortable waiting area with complimentary snacks & a tv. Clean restrooms & kind, courteous service technicians make service pleasant. complimentary snacks & a tv. Clean restrooms & kind, courteous service technicians make service pleasant. More

Both times we have used the service center they have damaged different parts of our car and when asked about it they act as if they do no wrong. We have left messages for them to call us back so we can damaged different parts of our car and when asked about it they act as if they do no wrong. We have left messages for them to call us back so we can discuss the issue and don’t hear back from them at all. My wife and I have taken very good care of our car. If I could have given a negative star rating than I would. More

I was pleased with the service desk and the work performed in a efficient and timely manner. performed in a efficient and timely manner. More

Upon pickup car still has check engine light. Engine bay filthy. Had to leave it Engine bay filthy. Had to leave it More

The folks at Mtn View Hyundai are very nice to work with. The service s we had performed on our Palisade were completed in a very timely fashion and the service manager was knowledgeable and friendly. We bou The service s we had performed on our Palisade were completed in a very timely fashion and the service manager was knowledgeable and friendly. We bought our vehicle from them in 2020 and would highly recommend them to a friend(s) More

Service department was very helpful resolving my issue and performed my scheduled service promptly and professionally. and performed my scheduled service promptly and professionally. More