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Mountaineer Automotive

Beckley, WV

4.1
82 Reviews

615 North Eisenhower Drive

Beckley, WV

25801

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82 Reviews of Mountaineer Automotive

March 04, 2022

Associates are friendly and knowledgeable, mechanics are well trained, are always looking out for the performance and safety of the vehicle and the office and booking staff are helpful with appointments. I More

by mbabwv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager is always giving me excellent service and value for my service visits.
February 25, 2022

Great customer service, friendly staff. Kept me informed of any maintenance and repairs needed. Serviced in a timely manner, very helpful. More

by Jillian Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Garrett
January 03, 2022

Very satisfied with the service received with oil and filter change, tire rotation, and the works package. More

by jhatcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department employees (several)
December 26, 2021

People are courteous and appear to check out vehicle. I didn't like the price increase on oil change but I do know oil is high More

by annetteted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 11, 2021

I always trust Mountaineer when it comes to my service needs! And you should as well! More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Brandon
October 16, 2021

Responsive and knowledgeable. Very helpful Ann knowledgeable thru ordering and purchase process. Fair in pricing More

by alcipo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
October 13, 2021

Service tech drained all the oil onto my skid plates taking a short cut, it got all over my driveway and I couldnt drive the truck all weekend for fear it would hurt the engine. Also he filled it a qua More

by Not Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont know
September 28, 2021

Alex was so polite and very helpful told him what I wanted and he got me in the car and price I wanted. I just want to thank Alex and the mountaineer team for my eclipse cross I love it. More

by deanaheaton2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ashley
Sep 28, 2021 -

deanaheaton2001 responded

Alex Ashley was the sweetest most politest young man. I told him what i wanted and how much i wanted to pay and he got it for me. Thank you .

August 18, 2021

Brandon the service advisor was professional an d efficient Thanks More

by johnneel192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
July 23, 2021

The service department went out of their way to make sure I was satisfied. This is our 4th vehicle from Mountaineer Ford. We’ve never been disappointed. More

by Peggywv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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